Project Support Analyst

Job Summary:
The PMO Analyst will provide comprehensive project management office (PMO) and operational support to the Project Manager and Delivery Lead, ensuring effective governance, coordination, reporting, and smooth day-to-day operations across the IT project lifecycle.

Key Responsibilities:

Project Governance & Controls

• Record and circulate meeting notes, minutes, key decisions, and action items in a timely manner.

• Maintain and update Risk, Issue, Action, and Decision (RAID) logs with the project team.

• Support updates to the Project Management Plan (PMP) reflecting processes, governance, and delivery approach.

• Ensure proper storage, version control, and accessibility of project documentation.

Reporting & Communications

• Coordinate and consolidate project presentations and reports, including weekly status reports, SteerCo/PSC decks, and management updates.

• Work with functional, technical, and delivery teams to gather inputs and maintain consistent messaging and presentation quality.

• Support effective stakeholder communications across the programme.

Resource & Onboarding Management

• Manage onboarding/offboarding activities for project resources, coordinating with HR, IT, and security teams.

• Maintain a resource inventory, including roles, skills, allocations, and roll-on/roll-off dates.

• Track resource utilisation and upcoming resourcing needs.

Operational & Administrative Support

• Schedule project meetings and arrange rooms or facilities as required.

• Support office and project room logistics, including supplies and other operational needs.

• Assist with workshop planning, key project meetings, and programme events.

Project Support

• Provide day-to-day support to the Project Manager and Delivery Lead on tasks, follow-ups, and coordination.

• Ensure adherence to project governance, standards, and delivery timelines.

Skills & Qualifications:

• Understanding of IT project lifecycles and project management methodologies (e.g., Waterfall).

• Strong documentation, note-taking, and summarisation skills.

• Proficient in Microsoft Excel, Word, PowerPoint, and MS Teams.

• Excellent organisational, coordination, and multitasking skills.

• Strong communication and stakeholder management skills.

• Experience as an Executive Assistant supporting projects is advantageous.

Preferred Experience:

• Prior experience in a PMO or project support role within IT or digital transformation programmes.

• Experience supporting senior governance forums (SteerCo / PSC meetings).

• Detail-oriented, proactive, and able to work in a fast-paced delivery environment.