Project Service Coordinator

3-5 Years

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Early Applicant

Job Description

Job Responsibilities

Plan, coordinate, and track repair projects in the APAC region such as China, Japan, Korea, etc.
Dispatch system technicians on service work orders received from various sources
Make access change transactions in conjunction with facilities moves
Support and coordinate moves, adds, and changes work e.g., access/cctv systems
Prepare and track security escorts
Document completed projects and service requests in the ticketing system
Submit facilities work tickets and track their completion
Monitor and respond to the service group's email box and support access level changes
Perform system audits
Review and approve system programming sheets to meet standards

Requirements

Bachelor Degree in Information Technology or equivalent with at least 3 years of relevant working experience
Able to read a building floor plan accurately to locate room numbers and device identifiers
Able to communicate and coordinate work throughout APAC countries across different time zones
Able to work in a team as well as independently
Attention to detail and problem solver
Experience working with multiple vendors, contributors and managers
Good advanced organization and prioritization skills to work on multiple tasks accurately and completely
Excellent spoken and written communications skills