Analyze and propose solutions for all Operations project requirements, with a main focus on Import & Export Bills (IEB). This includes business and system optimization, transformation, or new system construction.
Organize and conduct all testing activities in Operations (main focus on IEB), acting as the contact person for the Head Office and IT Department.
Collaborate with BAU (Business As Usual) staff to understand daily business and system procedures.
Investigate system errors occurring during daily operations in conjunction with BAU staff.
Demonstrate familiarity with global and local clearing systems, such as SWIFT and MEPS+.
Serve as a backup for IEB BAU tasks, including:
Ensuring proper processing of Trade Finance transactions in accordance with operational manuals.
Thoroughly checking supporting documents, obtaining transaction approvals, inputting trade transactions into the system, and passing relevant accounting entries.
Responding professionally to customer queries regarding products and services.
Maintaining proper records of trade finance transactions and ensuring orderly filing of transaction documents.
Constructing SWIFT messages for relevant Trade Finance products and services.
Consulting with superiors regarding exceptions in Trade Finance transactions or other duties.
Preparing daily, monthly, MAS, and ad hoc reports related to Trade Finance transactions.
Assisting in updating the Import & Export Bills Operations Manual.
Closely following up on all outstanding or pending transactions.
Retrieving incoming SWIFT messages, recording them in the SWIFT Incoming Register, and distributing them to appropriate parties.
Acknowledging receipt of IEB incoming SWIFT messages and distributing daily transactions.
Processing customer internet banking transactions.
Performing loan processing and administration duties for fixed deposits, corporate loans (syndication/bilateral loan, loan booking, etc.), personal loans, and safekeeping of original documents and collaterals.
Handling and processing daily treasury settlement and clearing transactions.
Requirements
Bachelor's degree or higher qualification.
Good experience in Operations projects and testing.
Minimum 3 years of experience handling all trade finance products, including Letters of Credit (L/C), Letters of Guarantee (L/G), collections, invoice financing, bill discounting, forfeiting, etc.
Familiarity with global and local clearing systems, such as SWIFT and MEPS+.
Must be meticulous, careful, positive, and responsible.
Mature with strong communication skills and the ability to work independently.
