Project Manager (Network)

Job Description

Working Hours: Monday - Thursday (8.30am - 6pm), Friday (8.30am - 5.30pm) (Hybrid working arrangement)
Working Location: Clarke Quay MRT
Salary Package: Up to $10,000 + AWS
Employment Type: Full time contract (1 year renewable with chances of conversion)

The Network Project Manager is responsible for ensuring the reliability, security, and smooth operations of IT systems hosted both in on‑premise data centres and the Government Commercial Cloud (GCC). The role covers infrastructure operations, incident management, maintenance, cloud support, vendor management and budget management

Roles and Responsibilities

• Provide network support for systems hosted in on-prem data centres and AWS. Our systems are operating on 24 x 7 basis.
• Ensures optimal network performance, troubleshoot incidents, resolves technical issues, provides technical support and ensure minimal downtime for business continuity
• Maintains high levels of network availability, security, and compliance with government IT policies and standards
• Manage ongoing maintenance, technology refresh, support firmware upgrades and security fixes for network equipment (e.g. firewalls, load balancers, switches, wireless controllers, etc) in on-prem data centres and GCC, and ensuring zero downtime deployments where possible
• Support office renovations and relocations, including new office setup with LAN, WAN, wireless Internet broadband, cabling works, etc.
• Coordinate with cross-functional teams, vendors and external service providers to resolve technical issues and meet service level agreements (SLAs)
• Prepare status and progress reports, and present insights to stakeholders and senior management
• Identify and implement process automation initiatives to reduce manual effort, minimise human error and improve system reliability
• Maintain operational documentation and SOPs including deployment procedures, production support runbooks, and incident response protocols
• Manage and support project budgeting, billing, cost tracking and cost recovery activities
• Manage and resolve day-to-day IT issues related to network, applications, infrastructure and security, to support smooth daily operations
• Handle routine and ad-hoc operational administration, including logistics and maintenance coordination
• Support the rollout of new IT infrastructure components and application deployments, ensuring smooth transition into operations
• Perform other ad-hoc duties as required to ensure efficient and uninterrupted operations

Requirements

• Bachelor's degree in IT, Computer Science, Computer, or a related field, or equivalent relevant working experience.
• 4-6 years of relevant experience in designing, deploying and managing enterprise level IT infrastructure for network services (wired and wireless).
• Good technical knowledge of network technologies as primary practice area, with knowledge in supporting technologies such as infrastructure security
• Hands on experience supporting IT infrastructure, including network, servers and Windows/Linux operating systems, structured cabling, as well as cloud operations (GCC, AWS)

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Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781