Project Manager-IT Software

Role and Responsibilities

The Project Manager is responsible for driving the successful delivery of one large project or multiple small projects within a business domain or cross functional projects. He/She ensures the project is well planned, on-track, resolves issues across different functions immediately and mitigates any potential risks early to avoid project failure. He/She manages cross functional teams, works in collaboration and co-ordinates with business users, internal and external teams, and vendors to ensure project is successfully completed within budget & scope, on time and with quality. He/She provides regular progress update to key stakeholders and management, and escalates issues for resolution in a timely manner. He/She also participates in annual workplanning and manages the estimation of budget for new demands. 

He/she possesses strong project management and people management skills. He/She is confident to manage the large project or multiple projects, and drives cross functional teams in a structured and methodological manner to meet the business objectives. He/she likes to pursue excellence and new knowledge, and actively impact new knowledge and skills to others. He/She has good communication skills, is a competent negotiator, demonstrates resiliency, good at problem solving and able to engage & influence effectively both the internal and external stakeholders. He/She is adaptable to change in an agile and volatile environment while taking ownership and delivering works with integrity.

Requirements / Qualifications

Education

·       Degree in IT or healthcare professionals with degree and equivalent experience

Experience

·       8 - 12 years experience in IT Project Management, with at least 2-3 years in technology or digital transformation projects

·       Experience in healthcare industry is preferred 

·       Working knowledge of large language model (LLM) architectures and practical applications

·       Understanding of agentic AI frameworks and autonomous task execution systems

·       Familiarity with voice agent development, deployment, and operational best practices

·       Knowledge of speech-to-text/text-to-speech technologies

·       PMP Certification Required

Qualities

·       Successful track record in Project Management, User and Vendor Management and leading large-scale projects

·       Strong business process and analytical skills with the ability to assimilate information quickly, while being able to communicate complex requirements and issues clearly and concisely

·       Good oral and written communication skills as well as good presentation skills with ability to conduct presentations comfortably to large group and senior management

·       Strong relationship building, interpersonal skills and leadership, able to work independently as well as in a team

·       Able to adapt to fast changes and work under pressure

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