Project Manager

Project Manager

Job Level: More than 10 years of relevant experience (L4)

Duration: 12 Months

Responsibilities:

Stakeholder & Communication Management

• Lead end‑to‑end engagement across business, technology, and vendor partners, covering planning, governance, communications, budgeting, resource alignment, and change management.
• Manage stakeholder expectations through structured governance forums and transparent communication.
• Deliver clear, concise, and effective executive‑level updates on project milestones, risks, dependencies, and delivery progress.
• Provide comprehensive status reporting across GTO and business leadership, ensuring alignment on deliverables and timelines.

Process, Analysis & Delivery Execution

• Drive end‑to‑end delivery of complex, multi‑business‑line initiatives in alignment with strategic objectives and UOB SDLC and stage‑gate standards.
• Own the full project lifecycle (Waterfall, Agile, Hybrid), including planning, governance, execution, and tracking against time, scope, and budget.
• Translate business needs into detailed functional and non‑functional requirements, user stories, and process documentation; design clear as‑is and to‑be journeys.
• Coordinate across business, operations, and technology teams to manage dependencies, risks, issues, and scope changes effectively.
• Maintain high‑quality delivery through disciplined tracking of progress and upkeep of RAID (Risks, Assumptions, Issues, Dependencies) artifacts.
• Collaborate with Product Owners, System Analysts, and Design teams to refine backlogs, support UI/UX requirements, and validate technical feasibility.
• Support test strategy, test planning, and operational readiness to ensure seamless go‑live and adoption.
• Drive post‑implementation benefits realization and support continuous improvement initiatives.

Requirements:

Project & Delivery Leadership

• End‑to‑end program management experience, including budget ownership ($5–$30M), risk management, and dependency/critical path oversight.
• Proficient across Waterfall, Agile, and Hybrid delivery models with strong SDLC governance.
• Ability to manage multiple concurrent priorities and deliver under pressure.
• Strong delivery discipline: governance, requirement clarification with technical teams, quality user stories, readiness planning, and support across testing cycles.

Education & Certifications

·      Bachelor's degree in a relevant field. PMP or PRINCE2 certification preferred.

Soft Skills

·      Executive‑level communication and stakeholder management. Detail‑oriented with strong leadership presence and high independence.

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

Domain Expertise

• 10+ years of experience in banking, specifically across retail lending products and credit cards
• Strong background in credit origination, collections, credit risk portfolio management and credit bureau reporting
• 5+ years of deep expertise in retail credit, including:
• Credit risk management (underwriting, credit decisioning, early warning, collections)
• Credit portfolio monitoring (scorecard development, risk segmentation, limit setting)

Technical & Functional Skills

• Ability to translate high‑level business needs into detailed functional and non‑functional requirements.
• Skilled in designing end‑to‑end credit management processes, customer onboarding journeys, and risk portfolio management integrated workflows.
• Strong understanding of credit systems, decision rules and scoring engines, and their integrations across enterprise processing systems
• Proven experience leading and delivering large‑scale Retail Credit system implementation programs.