Project Manager (Hotel)

Job Description:

• As a Project Manager, you will be responsible for the end-to-end delivery of diverse IT projects, ensuring they align with Company's strategic objectives and stakeholder expectations.

Your responsibilities will fall into these core areas:

1. Project Lifecycle Management Planning & Definition:

• Collaborate with stakeholders and senior management to clearly define project scope, goals, and deliverables, always keeping the customer first in mind to drive value.
• Develop comprehensive project plans, including detailed tasks, realistic timelines, resource allocation, and budget.
• Identify and secure all necessary resources (human, financial, technical) required for successful project execution, taking ownership of resource needs.
• Conduct thorough risk assessments and proactively develop robust mitigation strategies.

Execution & Monitoring:

• Lead and motivate diverse project teams, effectively assigning tasks and providing clear guidance for efficient execution, fostering a spirit of collaboration.
• Continuously monitor project progress, track key milestones, and identify any deviations from the plan, implementing corrective actions with an impact-driven mindset.
• Manage change effectively by implementing robust change management processes to adapt to evolving project requirements.
• Facilitate regular project meetings to review progress, address impediments, and make informed, timely decisions.
• Ensure strict adherence to established project management methodologies (e.g., Agile, Waterfall), strategically leveraging Agile principles for iterative development and continuous improvement where appropriate.

Quality & Closure:

• Ensure all project deliverables consistently meet defined quality standards and fully satisfy stakeholder requirements, with a focus on customer first quality.
• Conduct comprehensive post-project evaluations to assess effectiveness, document lessons learned, and inform improvements for future project outcomes, driving continuous innovation.
• Oversee the formal closure of projects, including thorough documentation, seamless handover to operational teams, and meticulous archiving.

2. Stakeholder & Communication Management:

Communication Hub:

• Act as the primary point of contact for all project-related communication, ensuring transparent and timely updates to both internal and external stakeholders on project status, risks, and challenges, demonstrating ownership of communication.

Engagement & Alignment:

• Proactively engage with diverse stakeholders, deeply understanding their perspectives, integrating their needs, and effectively managing expectations to ensure project alignment and secure vital buy-in, always prioritizing the customer first.
• Collaboration: Foster strong, collaborative relationships with all parties involved, promoting open dialogue and mutual understanding.

3. Financial & Resource Stewardship:

Budget Management:

• Accurately manage project budgets, meticulously track expenditures, and ensure all financial objectives are met, demonstrating fiscal ownership.

Resource Optimization:

• Allocate and optimize resources efficiently to maximize productivity, maintain cost-effectiveness, and achieve project goals with an impact-driven approach.
• Procurement & Contracting: Apply sound understanding of procurement processes and contract management to secure necessary external resources and services.

4. Strategic Acumen & Problem Solving:

Sense-making:

• Demonstrate a strong ability to interpret complex information, identify underlying patterns, and synthesize diverse data points to form a clear understanding of project challenges and opportunities.
• Skilled in navigating ambiguity and providing clarity and direction to the team and stakeholders, fueling innovation.

Transdisciplinary Collaboration:

• Actively foster and manage collaboration across different disciplines, departments, and external partners to integrate diverse knowledge and perspectives, driving holistic and innovative project outcomes.

Conflict Resolution & Negotiation:

• Proven ability to anticipate, identify, and effectively resolve conflicts within the project team or among stakeholders, mediating disputes to achieve mutually beneficial outcomes.
• Possess strong negotiation skills to secure resources, manage scope changes, and reach agreements, ensuring project objectives are met without compromising relationships.

Requirements:

Education:

• Bachelor's Degree in Project Management, Business administration, Computer Science, Engineering, or a related field.
• A Master's Degree or MBA is a plus.

Experience:

• At least 5+ years of proven experience in IT project management, with a robust track record of successfully delivering complex projects.
• Success Delivery of Oracle Property Management System.
• Opera is an advantage.
• Work in a self-motivate, autonomous and fast-pace environment with minimum supervision.
• Demonstrable experience managing projects of varying sizes and complexities, ideally within the integrated resorts, hospitality, or entertainment industry.
• Extensive hands-on experience working in Agile environments, including practical familiarity with Scrum, Kanban, or other iterative methodologies. Certifications (Preferred).
• Project Management Professional (PMP).
• Certified ScrumMaster (CSM), SAFe Agilist, or other recognized Agile certifications - PRINCE2.

Skills Core Business Analysis Skills:

• Design Thinking: Strong ability to apply human-centered design principles to thoroughly understand user needs, ideate innovative solutions, and prototype concepts.
• Business Need Analysis: Exceptional analytical and critical thinking skills to effectively elicit, analyze, and challenge business needs, identifying root causes.
• Requirements Engineering: Expertise in translating complex business problems into clear, comprehensive, and actionable functional and non-functional requirements.
• Process Improvement & Optimization: Proven track record in analyzing, modeling, and re-engineering business processes for enhanced efficiency and effectiveness.
• Problem Solving: Highly analytical and systematic approach to identifying root causes of problems and developing practical, effective solutions.