Job Title: Project Manager (CRM & Microsoft Dynamics)
Location: Singapore, Singapore
Job Type: Full-time, Morning Shift, Fully Onsite
Tenure: 7+ years experience
NOTE: Only Singaporean locals or PR holders can apply.
Job Responsibilities
- Minimum 78 years of experience as a Business Analyst and/or Project Manager in the banking sector, preferably with private banking exposure and hands-on experience with CRM tools
- Strong understanding of the software development life cycle (SDLC) and delivery methodologies
- Proven experience delivering global IT projects, working with onshore and offshore teams, software vendors, and supporting multi-location deployments
- Plan, organize, lead, and manage business application projects end to end, including:
- Project planning, budgeting, and resource management
- Requirements gathering and business process design
- Solution design, development coordination, and implementation
- Security and infrastructure considerations
- Collaborate closely with IT and technical leadership to design scalable and integrated system solutions aligned with business needs
Technical Skills
- Proficiency in PowerPoint, Word, Excel, Visio, and Jira, with strong skills in visual layout, presentation design, and clear messaging
- Familiarity with RFQ processes and standards, including requirements specification, issuance, vendor evaluation, and contract negotiations
- Strong client-facing experience with the ability to manage senior stakeholders effectively
- Demonstrated experience delivering CRM-related projects, preferably using Microsoft Dynamics CRM
- Minimum 3+ years of CRM experience (Microsoft Dynamics preferred)
- At least 5 years of experience in management consulting, program/project management, or a technology-driven organization
- Strong background in project management, business analysis, and business process re-engineering
- Professional certifications such as PMP, PRINCE2, or equivalent are highly desirable
Soft Skills
- Strong organizational and time-management skills, with the ability to work under pressure
- Adaptable and comfortable operating in a fast-paced, dynamic environment
- Excellent verbal, written, and presentation skills
- Proven stakeholder engagement and vendor management capabilities
- Collaborative team player who can also work independently with minimal supervision
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Looking forward to meeting you!
