Job description:
Card Compliance & Regulatory Management
- Lead delivery of card compliance initiatives driven by card schemes(Visa, Mastercard, AMEX, JCB, CUP), regulators, and internal risk mandates.
- Ensure timely assessment, planning, and execution of scheme bulletins, regulatory mandates, and compliance remediation items.
- Ensure compliance with relevant regulatory and industry standards (e.g. MAS, PCI DSS, scheme rules).
Stakeholder & Communication Management
- Lead end‑to‑end engagement across business, technology, and vendor partners, covering planning, governance, communications, budgeting, resource alignment, and change management.
- Manage stakeholder expectations through structured governance forums and transparent communication.
- Deliver clear, concise, and effective executive‑level updates on project milestones, risks, dependencies, and delivery progress.
- Provide comprehensive status reporting across GTO and business leadership, ensuring alignment of deliverables and timelines.
Process, Analysis & Delivery Execution
- Act as primary project point‑of‑contact for risk, compliance, and audit engagements, including internal audit, technology risk, and external reviews.
- Ensure all compliance deliverables are well‑documented, traceable, and audit‑ready.
- Drive end‑to‑end delivery of complex, multi‑business‑line initiatives in alignment with strategic objectives and UOB SDLC and stage‑gate standards.
- Own the full project lifecycle (Waterfall, Agile, Hybrid), including planning, governance, execution, and tracking against time, scope, and budget.
- Prepare detailed project plan for all phases of the project.
- Coordinate across business, operations, and technology teams to manage dependencies, risks, issues, and scope changes effectively.
- Maintain high‑quality delivery through disciplined tracking of progress and upkeep of RAID (Risks, Assumptions, Issues, Dependencies) artifacts.
- Govern change and release activities through appropriate forums (Monthly review with business stakeholder, PSC), ensuring compliance, risk sign‑offs, and operational readiness prior to production deployment.
- Understand interdependencies between technology, operations and business needs.
- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
Requirement:
- Bachelor's degree in computer science.
- Project Management certification (PMP, Prince2) is an advantage.
- Exposure to banking technology risk, compliance, or audit processes is preferred.
- Executive‑level communication and stakeholder management. Detail‑oriented with strong leadership presence and high independence.
Key domain / technical skills:
- 10+ years of experience in credit cards, scheme bulletin and compliance mandate.
- Experience in leading and executing large Credit Cards project covering acquiring and issuing.
- Ability to translate high‑level business needs into detailed functional and non‑functional requirements.
- Strong understanding of credit card systems, authorization and their integration across enterprise processing systems.
- Proven experience leading and delivering large‑scale Credit Card Bulletin implementation programs.
- Ability to manage multiple concurrent priorities and deliver under pressure.
- End‑to‑end program management experience, including budget ownership ($5-$10M), risk management, and dependency/critical path oversight.
- Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards.
- Proficient across Waterfall, Agile, and Hybrid delivery models with strong SDLC governance.
- Strong delivery discipline: governance, requirement clarification with business, technical, and testing team.
- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
