Project Management Office (PMO) - Regional Operations
Job Description
Job Description:
- Partake in definition and execution of high-impact strategic projects across various operations-related verticals and workstreams, including Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud
- Define clear project objectives, manage project progress and achieve goals in a timely manner
- Collaborate closely with local and regional stakeholders, conducting quantitative and qualitative analysis to address key issues and develop actionable solutions for current operations
- Design and implement reporting processes based on identified business requirements and collected data
- Manage and track cost drivers across markets, and propose resource allocation initiatives to support the platform's growth strategy
- Utilise strong analytical skills and a hands-on, pragmatic approach to deliver measurable results
Requirements:
- Bachelor's Degree, with min 1 year of experience in consulting, in-house strategy roles, or e-Commerce preferred
- Basic application knowledge of SQL is required
- Ability to apply analytical thinking towards business problems
- Experience in working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions
- Excellent stakeholder management skills to manage senior and cross-functional stakeholders
- Excellent written and spoken communication skills to coordinate processes and projects involving internal and external stakeholders
- Ability to coordinate tasks across various stakeholders, manage project progress and achieve goals in a timely manner

