Why Join Us
Join a dynamic organisation where your work directly supports business continuity, store performance, and growth. In this role, you will play a key part in maintaining safe, efficient, and compliant facilities while contributing to store renovations, new outlet openings, and operational improvement initiatives. You'll work closely with cross-functional teams and external partners, with opportunities to make a tangible impact through cost optimisation, sustainability initiatives, and well-executed projects.
What You'll Do
Facilities Operations & Maintenance
- Oversee day-to-day facilities operations, including preventive and corrective maintenance, repairs, and supply needs across all outlets.
- Plan, implement, and monitor preventive maintenance schedules to ensure operational continuity and asset longevity.
- Source, evaluate, and review vendor quotations, service contracts, and maintenance works to ensure cost-effectiveness and service quality.
- Manage and supervise contractors and vendors, ensuring compliance with agreed specifications, safety standards, timelines, and budgets.
- Ensure timely completion of maintenance and repair works, with proper documentation for approvals, payments, audits, and record-keeping.
- Establish, implement, and track facilities-related policies, standards, and key performance indicators (KPIs).
- Lead energy-efficiency initiatives, sustainability efforts, and cost-optimisation measures across facilities operations.
- Manage facilities-related documentation, including storage, retention, and disposal in accordance with company policies and regulatory requirements.
- Track, consolidate, and report facilities performance, ongoing works, issues, and risks to management.
- Lead, guide, and supervise facilities staff, and coordinate closely with internal stakeholders such as Store Operations, Leasing, Finance, and General Affairs.
- Any other ad-hoc duties as assigned.
Project Management
- Oversee renovation, store makeover, and selected new outlet projects from tenant unit takeover to project completion.
- Develop, organize, and review project plans, drawings, and specifications to meet quality, schedule, contractual, and budget objectives.
- Prepare and review fit-out, renovation, and maintenance contracts in collaboration with contractors and consultants.
- Ensure all works comply with environmental, safety, structural, zoning, and aesthetic standards, as well as relevant regulations.
- Coordinate project timelines according to operational and business needs, minimising disruption to store operations.
- Monitor progress and ensure project and maintenance works comply with approved plans, regulatory requirements, and agreed timelines.
- Manage project-related documentation, cost reviews, material submissions, and approvals.
- Support new outlet openings, renovations, and operational improvement projects as assigned.
- Any other ad-hoc duties as assigned.
Who We're Looking For:
- Diploma or Degree in Architecture, Building, Facilities Management, Engineering, or other relevant qualifications, or equivalent relevant experience.
- Minimum 5 years of relevant experience in facilities management and/or project management within retail, preferably in retail and/or F&B environments.
- Proficient in AutoCAD and familiar with Singapore regulations related to commercial fit-out and facilities operations, including SFA, SPF Liquor Licensing, SCDF MAA/FSC, URA, and other relevant authorities.
- Strong vendor, contractor, and stakeholder management skills.
- Able to work independently, manage priorities effectively, and lead a team in a fast-paced and operational environment.
- Demonstrates flexibility, problem-solving ability, and adaptability to changing business needs.
