Project Executive (HR Management)

Job Overview:
We are seeking a detail-oriented Project Executive to support and oversee the delivery of task-based outsourcing and business process operations for multiple clients. The role involves coordinating daily operations, monitoring project performance, supporting workforce deployment, and ensuring accurate reporting, billing, and compliance.

Key Responsibilities

• Oversee day-to-day operations across task-based outsourcing, projects, and BPO engagements, ensuring timely and high-quality delivery

• Act as the primary point of contact for internal and external stakeholders, managing expectations and driving alignment

• Allocate resources, schedule tasks, and monitor performance to meet client and business requirements

• Identify operational gaps, streamline processes, and implement improvements to enhance efficiency and productivity

• Ensure quality standards are met, addressing issues with corrective and preventive actions

• Support workforce planning, recruitment, onboarding, and deployment of project staff

• Manage vendor relationships to ensure timely, cost-effective service delivery

• Drive employee engagement and retention initiatives within project teams

• Ensure compliance with employment regulations, safety standards, and company policies

• Prepare and analyse operational and KPI reports, presenting insights and recommendations to senior management

Note: Responsibilities may evolve based on business needs.

Requirements:

• Diploma or Degree in Business Administration, Human Resources, or a related field

• Minimum 2 years experience in project coordination, BPO, or administrative/operations support

• Strong organisational, communication, and problem-solving skills

• Excellent stakeholder management and interpersonal skills, with a strong sense of ownership and work discipline

• Comfortable working in a fast-paced SME environment and managing multiple priorities

• Detail-oriented with the ability to juggle tasks without losing sight of deadlines

• Proficient in Microsoft Office (Word, Excel, PowerPoint)

• CEI certification or working knowledge of Singapore employment laws and guidelines is an advantage