As a Programme Manager, you will play a pivotal role in driving the successful delivery of complex projects and expanding our strategic footprint within key customer accounts. You will lead cross-functional teams from bid to operations, ensuring seamless transitions, customer satisfaction, and sustainable business growth.
Responsibilities:
Project Management
- Drive the successful transition from bid to project execution, ensuring timely delivery within scope, budget, and quality standards.
- Define and maintain project baselines including requirements, execution plans, financial structures, and key decision data.
- Project initialisation: identify key project stakeholders, establish project team, organise project structure and start-up project activities, and identify and allocate project requirements.
- Coordinate internal and external stakeholders to meet project milestones, manage risks, and ensure quality outcomes.
- Manage variation orders, legal and contractual obligations, ensuring compliance and proactive dispute/ issue resolution.
- Lead project launch reviews, define execution baselines, and maintain alignment with stakeholders throughout delivery.
- Conduct regular progress reviews with customers and senior management
Programme Management
- Oversee a portfolio of strategic projects within an assigned customer account, ensuring consistent performance and alignment with business objectives.
- Lead a small team of Project Managers and coordinate the project team between support functions (PMO, Legal, Procurement, Engineering, Services).
- Deepen customer relationships to identify new opportunities, variation orders, and service offerings.
- Act as a trusted advisor to the customer, representing Thales's capabilities and driving account growth.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, Engineering, Project Management or any relevant discipline.
- Proven and effective leadership with a high level of interpersonal and communication skills.
- Ability to manage multi-disciplinary/multi-cultural teams across geographies and time zones.
- Solid experience in project and programme management with at least 10 years of experience, ideally in a multi-national organisation and high-tech environment.
- Basic project finance understanding.
- Strong internal stakeholder management in a matrix organization.
- Strong customer focus and external relationship management.
Desired Qualities
- Organised and analytical, adept at working in a team environment and able to handle multiple priorities.
- PMP Certification or equivalent (e.g. IPMA)
- Self-motivated and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base and new products
- Ability to navigate complexity and ambiguity to make informed project decisions.
- Collaborative and has excellent time management and negotiation skills
- Ability to work under pressure in a fast-paced environment with changing priorities is essential
- Results-oriented, autonomous and willing to work in a dynamic structure
