Programme Manager, Consulting Practice

[What the role is]

GovTech is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[What you will be working on]

We are seeking an experienced Programme Manager to support the Government Technology Office (GTO) Consulting team in enabling agencies complex modernisation efforts. This role seeks a versatile professional to strategically bridge technical innovation, robust business operations, and complex government domains, driving operational excellence and shaping the future of digital governance.

Programme Management for GTO Consulting Team

• Lead and oversee the efficient and effective programme management of the consulting programmes we execute with agencies.

• Establish and monitor performance metrics, resource allocation, and programme roadmaps to optimise team output and impact.

• Develop and implement best practices for consulting engagement lifecycles, from intake to delivery and post-engagement review leveraging established Programme Management methodologies, e.g. PMI.

• Foster a collaborative environment within each programme, promoting knowledge sharing and continuous improvement, applying agile principles and continuous feedback loops.

Operational Management

• Spearhead operational efficiency by identifying opportunities for process optimisation and implementing cutting-edge best practices across all functions.

• Manage stakeholder relationships across various government agencies and external partners, ensuring effective communications and programme alignment with strategic objectives.

Technical & Business Integration

• Actively facilitate seamless communication channels between technical teams and business units, ensuring cohesive alignment of technology initiatives with critical operational needs and strategic goals. This includes managing interdependencies across projects and initiatives.

• Translate complex technical concepts for non-technical stakeholders and business requirements for technical teams.

• Contribute to the development of sustainable product strategies that balance innovation with operational feasibility, focusing on value realisation and benefit management.

[What we are looking for]

Experience & Skills:

• Minimum 7 years of relevant experience in technology, business operations, or the public sector.

• Strong track record in strategic programme planning and operational management.

• Demonstrated ability to manage complex stakeholder relationships while mitigating risks and issues.

• Excellent verbal and written communication skills, with proven experience in crafting compelling presentations and papers.

• Profound understanding of emerging technology trends and their strategic implications for enhancing and transforming public sector services and digital governance.

Personal Attributes:

• Forward-thinking mindset with the courage to challenge conventional approaches.

• Strong analytical and problem-solving capabilities.

• Ability to navigate ambiguity and drive change in a complex environment.

• Pragmatic approach to process improvement and operational efficiency.

• Natural ability to build relationships across different levels of the organisation.

Knowledge Areas:

• Strong understanding of government operations and public sector dynamics.

• Technical literacy sufficient to engage meaningfully with engineering teams.

• Business acumen with a focus on sustainable product development and operations.

• Familiarity with public sector procurement and financial management practices.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers