We are looking for a Programme and Outreach Executive on a 11-months contract basis to support the Dept of Student Services, Employment Support Office (ESO). Submit your application now!
What you will be working on
- Design, draft, and dispatch eDMs to effectively communicate relevant opportunities and updates to job-seeking graduates and alumni.
- Coordinate and facilitate meetings, outreach sessions, and career-related workshops, managing logistics such as invitations, room bookings, and follow-ups.
- Conduct proactive outreach and follow-up activities with students and alumni who have requested career support, utilising cold calls, email, and WhatsApp messaging to ensure timely and responsive engagement.
- Maintain accurate records of outreach efforts and engagement outcomes, supporting data-driven decision making within the ESO.
- Assist in the preparation of reports and presentations for ESO management, providing insights on outreach effectiveness and service delivery metrics.
- Support the administration of feedback surveys to graduates and alumni, collating responses and flagging key trends for further action.
- Leverage digital tools such as GovTech's Postman for sending mass emails or SMS efficiently-experience with this platform will be an advantage.
- Demonstrate strong writing and communication skills when drafting correspondence, preparing materials, and interacting with stakeholders.
- Contribute to general office administration and other ad hoc duties as assigned, ensuring seamless day-to-day operations within the ESO.
What we are looking for
- Diploma & above with 3 or more years of experience
- Possess good communication and interpersonal skills
- Service-oriented and adept at problem solving
- Have a pleasant disposition and is passionate about helping others
- Ability to work independently and capable of being an effective team player
- Proficient in Microsoft Office Applications and IT savvy
