The Programme Administration Specialist plays a pivotal role in managing programme administration and grant processes to ensure the effective delivery of workforce and business-related initiatives. This role requires a detail-oriented and resourceful individual with strong communication skills and the ability to engage stakeholders across multiple levels.
The successful candidate will demonstrate initiative, problem-solving ability, and a commitment to service excellence, while contributing to the organisation's mission of supporting industry and workforce development.
Critical Work Functions & Key Tasks
1.Programme Management
- Coordinate and administer programmes in collaboration with internal teams, external partners, and government agencies.
- Manage the end-to-end application process, ensuring compliance with eligibility and funding requirements.
- Monitor and consolidate programme documentation, reports, and submissions to ensure timely and accurate delivery.
2. Grant Administration
- Administer grant-related processes including claims review, salary support verification, and employer enquiries.
- Oversee disbursement activities, liaising with the Finance department and ensuring proper governance and reporting.
- Maintain accurate records, track claims and assessments, and prepare documentation for management review.
- Contribute to the continuous improvement of processes and Standard Operating Procedures (SOPs) to enhance efficiency and service quality.
3.Project and Ad-hoc Support
- Provide administrative and operational support for projects, events, and outreach initiatives.
- Assist in the planning and coordination of logistics, registration, manpower, and other event requirements.
- Undertake assignments as directed by senior management to support organisational goals.
Desired Competencies & Attributes
- Strong organisational and project management skills with keen attention to detail.
- Excellent communication and interpersonal skills to manage diverse stakeholders.
- Analytical and problem-solving abilities with a proactive approach to challenges.
- Ability to work independently while contributing effectively in a team environment.
- Commitment to service excellence and continuous process improvement.
