Job Description

Position Overview:

As a Program Manager, you will play a pivotal role in overseeing and managing both ongoing programs and new projects, from initiation to customer fulfillment. Collaborating with cross-functional teams and stakeholders, you will drive the successful completion of projects while exceeding customer requirements and expectations. Your strategic relationships, cross-functional coordination, and problem-solving abilities will be crucial in ensuring seamless program execution.

Responsibilities:

Establish and nurture strategic relationships with customers to understand their needs and expectations.
Provide support for day-to-day operations and shipments, ensuring customer satisfaction.
Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers scorecards, On Time Delivery targets, and inventory goals.
Work closely with teams to address challenges and ensure timely project completion.
Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
Compile reports for management review to provide insights into program progress.
Manage backlog and prioritize customer needs while identifying new business opportunities.
Allocate resources effectively to ensure seamless operations and successful program execution.
Analyze data and compile reports for management review, offering valuable insights and recommendations.
Undertake any other related program or project management tasks assigned by supervisors.

Requirements:

Bachelor's degree in Engineering, Supply Chain, Operations, Business, or related field.
Entry-level with a positive attitude, keen interest in program/project management and willingness to learn are welcome to apply.
5+ years of experience in program or project management within manufacturing, industrial, or operations-driven environments.
Strong understanding of end-to-end operations, including planning, materials management, and production workflows.
Demonstrated experience driving schedules, managing risks, and delivering programs on time and within scope.
Strong stakeholder management, communication, and problem-solving skills.
Ability to operate in fast-paced, changing environments and manage competing priorities effectively.
Proficiency in ERP systems and program management tools.PMP or equivalent certification is a plus but not required.