Program Manager, Creator Operations
Russell Tobin- Posted a day ago
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Job Description
Program Manager, Creator Operations-APAC
Role Overview
We are looking for an experienced Program Manager to support client's International Marketing and Creator Marketing teams across APAC on creator-led creative programs for the Direct Response Marketing (DRM) team. This individual will provide dedicated day-to-day ownership for creator-content operations covering external partner programs, creator selection, and local-language content review coordination.
The ideal candidate combines strong program management with creator and content judgment and regional market knowledge. This is a hands-on role focused on keeping workflows organized, coordinating partners and stakeholders, resolving blockers, and moving work efficiently from brief intake through review and final handoff.
Key Responsibilities
Program Management & Workflow Operations
● Coordinate day-to-day creator-content workflows across APAC, managing timelines, approvals, handoffs, and open items.
● Maintain clear trackers and visibility into markets, creator batches, content volumes, deadlines, and key risks.
Creator Selection & Content Review
● Review creator lists, localized briefs, and creator content against established criteria, providing clear feedback and approval/rejection rationale.
● Assess local relevance, cultural fit, language nuance, and alignment with approved guidance.
● Coordinate local-language reviews with internal market experts or external partners when needed.
Agency & Stakeholder Management
● Act as an operational POC for agencies and external partners, coordinating delivery, turnaround expectations, language coverage, and routine issue resolution.
● Partner with Global, regional, Creator Marketing, Brand/CX, and local-market teams to keep priorities, approvals, and decisions aligned.
● Surface blockers or risks when escalation is needed.
Process Improvement
● Improve trackers, templates, and workflows to make recurring operations more efficient and scalable.
● Leverage AI tools to improve the efficiency, quality, and scalability of program operations, reporting, and execution.
● Capture learnings from recurring work and apply them to future processes.
Required Qualifications
● 7+ years of experience in program or project management, marketing operations, creator/influencer marketing, content operations, agency management, or related fields.
● Experience coordinating multiple workstreams, deadlines, review cycles, and stakeholder groups.
● Experience working with agencies, vendors, or external partners.
● Good judgment and attention to detail when reviewing creator profiles, social content, or localized marketing materials against defined criteria.
● Strong organization skills and experience maintaining trackers, project plans, or status reporting.
● Excellent written and verbal communication skills, including the ability to give clear and concise feedback.
● Fluency in English (written and verbal) and in one or more APAC languages.
● Based in APAC and able to collaborate across APAC, and US working hours when required.
Preferred Qualifications
● Experience with creator selection, creator content review, localization review, or similar marketing operations.
● Familiarity with creator marketing, short-form social content, or digital advertising workflows.
● Experience with workflow tools, creator marketplaces, content-review systems, or similar operational platforms.
● Strong understanding of creator culture and social-media trends across APAC markets.
Top 3 non-negotiable must-have skills:
● Understanding of the creator ecosystem
● Project Management
● Content strategy
More Info
Key Skills
Workflow Tools
AI Tools
Creator Marketing
Content-Review Systems
About Company
