Program Manager, Creator Operations

Program Manager, Creator Operations-APAC

Role Overview

We are looking for an experienced Program Manager to support client's International Marketing and Creator Marketing teams across APAC on creator-led creative programs for the Direct Response Marketing (DRM) team. This individual will provide dedicated day-to-day ownership for creator-content operations covering external partner programs, creator selection, and local-language content review coordination.

The ideal candidate combines strong program management with creator and content judgment and regional market knowledge. This is a hands-on role focused on keeping workflows organized, coordinating partners and stakeholders, resolving blockers, and moving work efficiently from brief intake through review and final handoff.

Key Responsibilities

Program Management & Workflow Operations

● Coordinate day-to-day creator-content workflows across APAC, managing timelines, approvals, handoffs, and open items.

● Maintain clear trackers and visibility into markets, creator batches, content volumes, deadlines, and key risks.

Creator Selection & Content Review

● Review creator lists, localized briefs, and creator content against established criteria, providing clear feedback and approval/rejection rationale.

● Assess local relevance, cultural fit, language nuance, and alignment with approved guidance.

● Coordinate local-language reviews with internal market experts or external partners when needed.

Agency & Stakeholder Management

● Act as an operational POC for agencies and external partners, coordinating delivery, turnaround expectations, language coverage, and routine issue resolution.

● Partner with Global, regional, Creator Marketing, Brand/CX, and local-market teams to keep priorities, approvals, and decisions aligned.

● Surface blockers or risks when escalation is needed.

Process Improvement

● Improve trackers, templates, and workflows to make recurring operations more efficient and scalable.

● Leverage AI tools to improve the efficiency, quality, and scalability of program operations, reporting, and execution.

● Capture learnings from recurring work and apply them to future processes.

Required Qualifications

● 7+ years of experience in program or project management, marketing operations, creator/influencer marketing, content operations, agency management, or related fields.

● Experience coordinating multiple workstreams, deadlines, review cycles, and stakeholder groups.

● Experience working with agencies, vendors, or external partners.

● Good judgment and attention to detail when reviewing creator profiles, social content, or localized marketing materials against defined criteria.

● Strong organization skills and experience maintaining trackers, project plans, or status reporting.

● Excellent written and verbal communication skills, including the ability to give clear and concise feedback.

● Fluency in English (written and verbal) and in one or more APAC languages.

● Based in APAC and able to collaborate across APAC, and US working hours when required.

Preferred Qualifications

● Experience with creator selection, creator content review, localization review, or similar marketing operations.

● Familiarity with creator marketing, short-form social content, or digital advertising workflows.

● Experience with workflow tools, creator marketplaces, content-review systems, or similar operational platforms.

● Strong understanding of creator culture and social-media trends across APAC markets.

Top 3 non-negotiable must-have skills:

● Understanding of the creator ecosystem

● Project Management

● Content strategy