Program Implementation Manager Commercial Cards

We are looking for a motivated Program Implementation Manager to join a leading financial institution, supporting its banking division on a project-driven basis. In this role, you will lead the end-to-end implementation of a new commercial card program. You will act as the primary project lead, coordinating across internal teams, external partners, and end clients to ensure successful delivery.

This position requires a highly independent individual who can take full ownership of the project lifecycle, drive key decisions, proactively resolve issues, and deliver outcomes with minimal supervision in a fast-paced banking environment.

⇒ Main Responsibilities

• Lead and manage the full lifecycle of the commercial card program implementation, from scoping and definition through to execution and delivery.
• Collaborate closely with internal stakeholders across business, technology, operations, risk, compliance, and other functions to define project scope, deliverables, and success criteria.
• Work with external partners on joint development and implementation activities, ensuring alignment on requirements, timelines, and quality standards.
• Proactively engage end-clients with timely updates, advice, and issue resolution throughout the project.
• Develop clear statements of work, detailed project plans, delivery timelines, and milestone tracking mechanisms.
• Identify potential bottlenecks or risks early and propose creative, practical solutions to mitigate delays.
• Drive a strong sense of ownership and accountability to achieve on-time, high-quality program implementation.
• Facilitate regular status reporting, governance meetings, and stakeholder communications.

⇒ Qualifications & Experience

Must-have:

• Direct, hands-on experience in commercial cards within the banking sector — this is essential.
• Proven ability to work independently — you are comfortable taking the lead, making decisions, and driving projects forward with minimal supervision.
• Strong ownership mindset with a track record of delivering end-to-end solutions from scoping through to successful implementation.
• Proactive and solution-oriented — you identify risks early, think ahead, and act quickly to resolve issues before they become blockers.
• Bachelor's degree in Business, Finance, Engineering, or a related field. Diploma holders with PMP certification will also be considered.
• 3–5 years of project/program management experience, preferably in a bank, financial institution, or payments/card industry.
• Excellent stakeholder management and communication skills, with the ability to engage effectively with both internal teams and external partners/clients.
• Proven ability to work collaboratively in cross-functional teams while independently driving deliverables.
• Familiarity with project management methodologies and tools (e.g., Agile, Waterfall, MS Project, or similar).

Nice-to-have:

• PMP or equivalent certification.
• Prior experience in institutional banking products beyond cards.