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Program Executive (Manufacturing / Customer Service)

3-8 Years
SGD 3,500 - 4,500 per month
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  • Posted 16 hours ago
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Job Description

  • Position : Program Executive (Manufacturing / Customer Service)
  • Location : North East - Tai Seng Drive
  • Working hours : Monday to Friday | 8.00am to 5.45pm
  • Salary (commensurate with experience) : Up to $4,500 + Up to 2 Months Variable Bonus + Annual Leave + Medical & Dental Benefits
  • Duration : Permanent
  • Industry : Manufacturing

Main Responsibilities:

  • Support end-to-end program execution from planning to delivery in a manufacturing environment
  • Convert customer demand and priorities into production plans and monitor build status, output, and material readiness
  • Handle customer enquiries, quotations, cost estimates, ECN, RMA, and sales-related matters
  • Coordinate closely with Production, Planning, Procurement, Engineering, Quality, and Logistics teams
  • Track shortages, bottlenecks, risks, and delivery issues, and escalate with proposed recovery actions
  • Prepare and maintain program trackers, KPI reports, dashboards, and management updates
  • Support continuous improvement initiatives, SOPs, and best practices in program management
  • For senior level, mentor junior team members and support team capability building

Requirements:

  • Diploma or Degree in Engineering, Manufacturing, Supply Chain, Operations Management, or related field
  • 3-5 years of relevant experience in manufacturing / operations / program coordination senior level requires 5-8 years
  • Experience in manufacturing workflows, production planning, and cross-functional coordination
  • Familiar with customer order handling, material readiness, delivery tracking, and issue resolution

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Job ID: 144953249