Job Description

Sanmina Corporation (Nasdaq: SANM) is a global powerhouse in integrated manufacturing solutions serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. We are a global engine providing the end-to-end manufacturing backbone for the world's most essential and innovative brands. Whether it's autonomous vehicles, life-saving medical tech, next-gen aerospace, or AI/cloud infrastructure - our integrated solutions don't just meet standards-they redefine them.

Summary

We are seeking an organized, customer-focused Program Coordinator to take charge of order fulfillment, demand management, and customer account administration across our manufacturing operations. In this role, you will manage purchase orders, track order backlogs to secure high On-Time Delivery (OTD) rates, and coordinate the administrative rollout of Engineering Change Notices (ECNs) to ensure manufacturing lines build against exact Bills of Materials (BOM) configurations. Working in close partnership with planning, warehouse, and logistics teams, you will monitor Excess & Obsolete (E&O) inventory liabilities, facilitate RMA repair communications, generate key commercial metrics, and act as a responsive front-line liaison between global customers and plant operations.

What You'll Do

Manage customer demand schedules and purchase orders, actively tracking backlog status to align committed ship dates and achieve On-Time Delivery (OTD) targets.
Coordinate the administrative execution of Engineering Change Notices (ECNs), updating part numbers, revisions, and Bills of Materials (BOMs) to ensure shop-floor builds match current engineering revisions.
Monitor Excess & Obsolete (E&O) inventory resulting from engineering changes, assisting Program Managers in calculating financial liabilities and customer chargebacks.
Serve as the primary front-line contact for daily customer inquiries, including shipping status, transit tracking, and Return Material Authorization (RMA) repair progress.
Collaborate with plant warehouse and logistics teams to ensure finished goods are packaged, documented, and dispatched strictly per customer routing guides.
Generate and publish weekly and monthly operational reports covering key performance metrics such as OTD, demand waterfalls, and aged accounts receivable (AR).
Prepare formal quotations for customer review and accurately process incoming customer purchase orders into the system.
Support both internal and external quality/customer audit preparations and documentation reviews.
Participate actively in Lean manufacturing and Employee Suggestion Scheme (ESS) continuous improvement initiatives.
Maintain organized records and general filing systems for customer agreements, purchase orders, and commercial correspondence.
Perform additional program coordination, account management, and administrative duties as assigned.

What You'll Bring

Bachelor's Degree or Diploma in any discipline, preferably in Business, Supply Chain, Industrial Management, or Engineering.
Minimum 2 years of experience in an electronics manufacturing (EMS) environment or related industry, with a background in customer service, account coordination, or program support.
Advanced proficiency in Microsoft Office applications, particularly Microsoft Excel (e.g., VLOOKUP, pivot tables, data modeling) and PowerPoint.
High proficiency in Google Workspace tools, including Google Sheets, Drive, and Slides.
Excellent interpersonal and written communication skills with a strong customer-service mindset.
Meticulous attention to detail and strong organizational skills for managing complex BOMs and order matrices.
Proven ability to operate independently, adapt quickly to changing demands, and prioritize tasks in a fast-paced environment.

How to Stand Out

The ideal candidate pairs solid customer account and order backlog management expertise within a contract manufacturing (EMS/PCBA) setup with sharp analytical spreadsheet skills. You distinguish yourself through an exceptional grasp of ECN/BOM administration, proactive identification of E&O material liabilities, seamless logistics coordination, and the ability to maintain strong client relationships while keeping plant operations running smoothly against strict delivery targets.