Professional Services Project Manager

Join us on a journey of endless possibilities

At Strada, possibility isn't just a promise it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you'll build a fulfilling future working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

Professional Services Project Manager

The Workday Project Manager (PM) will be directly responsible for overseeing all stages of the project and project delivery. The responsibilities include assembling project teams, assigning individual responsibilities and enforcing accountability, developing and maintaining a budget and schedule to ensure timely completion of project, maintaining standard project management documentation and metrics with limited direction, working directly with internal and external client counterparts, other project leads, and ongoing operations to deliver successful implementation, and managing the scope of the project. The Workday Project Manager will also be responsible for promoting team engagement and building and maintaining a successful relationship with the client.

Key Responsibilities

• Leads ME/Launch, Phase X, or smaller LE (under 15k Employees) projects.
• May participate in sales opportunities and process.
• Acts as a coach or buddy for Associate PM or a PM.
• Participates in building the practice initiatives.
• Manages Workday implementations through all life cycles stages.
• Work with the Client PM to develop the project plan and project charter, including procedures for managing Actions, Risks and Issues throughout the project.
• Communicate Project Plan: ensure a common understanding by setting expectations regarding the project plan to align the stakeholders and team members. Implement approved actions and workarounds to mitigate project risks in order to minimize the impact on the project.
• Execute Project Plan: execute the tasks as defined in the project plan in order to achieve the project goals.
• Monitor and Control Project Work: measure project performance using appropriate tools and techniques to monitor and report on the progress of the project against plan and budget, identify and quantify variances, perform required corrective actions, and communicate to all stakeholders.
• Manage Project Scope: manage changes to the project scope, schedule, roles & responsibilities and costs using appropriate verification techniques to keep the project plan and budget accurate, updated, and reflective of authorized changes as defined in the change control procedures; facilitate customer acceptance.
• Ensure any sign-offs required for the project (e.g. stage and/or milestone sign-offs, design sign-offs, Stage Gate Reviews, Change Order sign-offs etc.) are obtained in a timely manner.
• Close Contractual Obligations: Formalize final acceptance for the project from the sponsor/customer by ensuring that the delivered product(s) and services comply with the agreed deliverables lists, scope, and any organizational procedures. Ensuring the end of project survey is sent to the client as well as performing a project lessons learned.
• Communicates: Provides information to others both internal and external to the organization; represents the organization to customers and other external sources.
• Partnership with Workday: liaise with Workday in terms of the project status updates, Delivery Assurance Checkpoints, product gap reporting and other processes as defined in Workday Deployment Methodology. Set up and maintain Customer Scorecard in the Partner Centre, manage creation and access to Client's tenants including Customer Central.
  
  

Align and Manage Resources and Budget

• Execute Resource Allocation Plan: manage resource allocation proactively by ensuring that appropriate resources and tools are assigned according to the project plan.
• Celebrate, either formally or informally, the accomplishment of goals.
• Engage Others: introduce the Alight project team members to the project. Manage, guide and motivate the Alight project team. Set clear vision, expectations and milestones for the project. Facilitate and enable effective teamwork and collaboration.
• Manage Client billing: with support from a Project Coordinator, ensure that any time spent on the project work gets reported against the right project codes and charged to the client (unless agreed otherwise with the Engagement Executive).
• Monitor and manage project budget and margin, take corrective actions when required.
  
  

Contribute to Practice Building

• Contributes to knowledge management capital through activities such as sharing documented lessons learned, documented deliverables, and internal methodology initiatives
• Understands quality standards for own work and monitors and manages work of team members, providing feedback as appropriate.
• Follow Alight Workday Deployment Methodology, suggest improvements and proactively address issues.
  
  

Ensure Customer Success

• Client Relationship: establishes and maintains client relationships. Communicates feedback to leadership as appropriate.
• Client Success: in conjunction with project's Lead Consultants, plan and execute adequate Knowledge Transfer (within SOW scope) to the Client so they can be self-sufficient in administering Workday post go-live. Identify opportunities to introduce the Customer to Alight's ongoing support offering, if the project is an initial deployment, and other services that may be beneficial for the Customer. If the ongoing support service is purchased, ensure timely completion of handover from the Project to the ongoing support team.
• Measure Customer Satisfaction: measure customer satisfaction at the end of the project by capturing customer feedback using appropriate techniques to gain, maintain, and improve customer long-term relationships.
  
  

Knowledge, Education, Certification, Skills & Technical ProficienciesRequired

• Bachelor's degree in Business, Math, Computer Science, or Finance
• Proficiency with MS Project
• Proficiency in MS Word, Excel, PowerPoint, and Visio
• Ability to recognize personal skills, abilities, limitations and strengths, taking appropriate action to pursue developmental activities to strengthen skills and experience
• Ability to work in a fast-paced multinational environment and to adapt to frequent change
• Ability to work under tight deadlines and manage conflicting priorities
• Excellent oral and written communications skills
• Excellent analytical and problem-solving skills
• Commercial acumen understanding what drives project revenue and profitability. Ability to effectively manage project budgets and forecasting to maximize revenue and profitability.
• Good understanding of project management processes and techniques including planning, progress tracking, risk and issue management frameworks, change control frameworks, sign-off procedures
• If not already certified, must successfully pass Workday HCM and/or Financials Core and PM training classes and retain Workday certification
  
  

Preferred

• Strong interpersonal skills to support team building
• Ability to advocate a creative atmosphere, facilitate entrepreneurial meetings, and envision a final product and overall market acceptance early in the design and/or development process
• Ability to develop cooperative relationships to achieve results through a win-win relationship
• Ability to establish alliances with other departments and organizations by recognizing dependencies
• Ability to transfer own knowledge to more junior colleagues and coach others
• Ability to provide best practice advice to help clients put in place an effective project structure and governance framework
• Ability to modify project deployment approach to cater for client specific requirements and constraints in a way that also caters for Alight business needs as well as Workday Delivery Assurance requirements
• General understanding of Workday's functionality (different modules and high level dependencies) as well as implementation tools
• Awareness of cultural diversity and can embrace and capitalize those differences; applies knowledge in decision-making process
• Project planning/scheduling and budgeting skills
• Ability to identify project risks by defining risk strategies and developing the risk management plan
• Participates as part of a team, understanding the various work styles of others and their roles on the team. Demonstrates enthusiasm and commitment to the goals and objectives of the team. Seeks help from other team members as appropriate
• Ability to represent the company and department in a positive and professional manner
• Embraces entrepreneurial spirit in work through recognizing and capitalizing on opportunities to improve the organization
• Project Management certification (PMP or PRINCE2 Practitioner) is beneficial but not required
  
  

Work Experience

3 to 5+ years of previous program/project management experience required including scope and requirements definition, problem solving and process improvements in current Internet-based technology environment

• Experience of successfully leading a project implementation of Workday, PeopleSoft, Oracle, SAP or similar applications
• Experience leading and participating in technical and cross-functional projects
• Previous functional/technical HCM, Payroll and Financials deployment experience either as an internal consultant or with a consulting/software organization
• Experience of communicating effectively with different levels of management internally and/or on the client side.
  
  

At Strada, Our Values Guide Everything We Do

• Anticipate Customer Needs We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work We understand that what we do impacts millions, and we have a responsibility to get it right.
  
  

Benefits

At Strada, we support your whole selfoffering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You'll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.