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Production Support Analyst - Loan

Production Support Analyst - Loan

Innova Digital Solutions Pte Ltd
3-5 Years
Not Disclosed
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Job Description

Description

We are seeking a skilled Production Support Analyst to join our team in Southeast Asia. The successful candidate will be responsible for providing technical support for our loan processing systems, ensuring high availability and performance of the OS/400 environment, and developing necessary enhancements using RPG and COBOL.

Responsibilities

  • Provide technical support for production issues related to loan processing systems.
  • Monitor and maintain the OS/400 environment to ensure optimal performance.
  • Develop and maintain RPG and COBOL programs as needed for system enhancements or fixes.
  • Collaborate with cross-functional teams to troubleshoot and resolve software issues in the Silverlake platform.
  • Document support procedures and create knowledge base articles for future reference.

Skills and Qualifications

  • 3-5 years of experience in production support or related field.
  • Proficiency in RPG and COBOL programming languages.
  • Strong understanding of the OS/400 operating system.
  • Familiarity with the Silverlake banking system.
  • Excellent problem-solving and analytical skills.
  • Good communication skills to interact with stakeholders and team members.

More Info

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About Company

Volt is an award winning, global workforce solution provider, listed on the NYSE and a Fortune 1000 organisation. Volt propels businesses and careers forward with expert momentum. Volt’s 35,000 employees work across 85 offices worldwide to provide workforce management and talent acquisition solutions to businesses and job placement services. With 70 years of industry leadership and a growing global team of employment strategists, partnerships and proactive approach to business needs, Volt strive to maintain an innovative and highly relevant sector-based portfolio globally