Job Description
ABOUT THE JOB
We are seeking a Production Engineer to support and manage enterprise
Output Management Systems (OMS) and
printing/output distribution services within a regulated banking environment. This role focuses on ensuring the availability, reliability, security, and performance of document generation, printing, and distribution platforms.
You will act as the regional owner for OMS services, working closely with global teams to support production operations, resolve incidents, and drive continuous improvements.
YOUR MISSIONS
- Provide L2/L3 production support for OMS and printing platforms, ensuring high availability and performance
- Monitor and manage end-to-end output workflows, including document generation, batch processing, printing, and distribution
- Troubleshoot and resolve production incidents, including failed outputs, delays, and data discrepancies
- Support deployment and release activities, including configuration changes, patching, and post-deployment validation
- Perform root cause analysis (RCA) and implement preventive measures
- Ensure compliance with security, audit, and regulatory requirements for financial document handling
- Collaborate with global teams (e.g., Switzerland, regional hubs) for issue resolution and system improvements
- Drive automation and process optimization for output and printing operations
- Participate in BCP/DR activities and ensure service resilience
- Act as a technical escalation point for critical incidents
About You
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- Strong experience in Production Support / Application Support (L2/L3)
- Experience with Output Management Systems (OMS), document processing, or enterprise printing solutions
- Knowledge of batch processing and job scheduling tools (e.g., Control-M, Autosys)
- Hands-on experience with UNIX/Linux environments
- Strong database knowledge (Oracle, SQL, PL/SQL)
- Experience in incident, problem, and change management (ITIL)
- Familiarity with monitoring tools (e.g., Splunk, AppDynamics)
- Scripting/automation skills (Shell, Python, or similar)
- Experience in banking or financial services environments
- Exposure to OMS platforms
- Knowledge of printing systems, document distribution, or fax/output channels
- Experience working in global or distributed teams
- Understanding of regulatory and compliance requirements in financial systems
WHY AMARIS
At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact. Here's what you can expect when you join our dynamic community:
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
Equal Opportunity
Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
Who are we
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!
