Production Coordination Manager, External Production Solutions (XPS)

Role Overview

We are looking for a proactive and detail-oriented Production Coordination Manager (PCM) to oversee the end-to-end delivery of diverse events. As the PCM, you will be the primary link between our clients and internal teams, leading a team of Production Coordinators (PCs) to maintain the high standards of execution that define XPS.

Key Responsibilities

1. Project Leadership & Client Relations

• Act as the lead point of contact for clients throughout the project lifecycle, from the initial brief to the final close-out.

• Mentor and supervise Production Coordinators to ensure every project meets the rigorous standards of XPS.

• Direct the financial health of projects by working with PCs to formulate budgets, secure quotations, and monitor costs post-approval.

• Collaborate with Technical Managers (Audio, Video, Lighting) to ensure design and technical delivery are perfectly aligned.

• Cultivate lasting relationships with clients and vendors, grounded in our core company values.

2. Operational Excellence

• Coordinate complex logistics by managing vendor partners, venues, and internal teams in tandem with the various Department Managers.

• Mitigate project risks by ensuring PCs provide proactive on-site supervision during setup and teardown.

• Drive safety and compliance by supporting the Technical Manager in ensuring all on-ground teams follow health and safety procedures.

• Optimize workflows by reviewing and proposing improvements to the project lifecycle in collaboration with the Director.

3. Strategic Documentation

• Maintain high documentation standards, overseeing the production of schedules, risk assessments, and method statements by the PC team.

• Support technical layouts by working with Technical Managers to produce drawings in Vectorworks or Autodesk AutoCAD as required.

• Streamline administration by ensuring all internal payment documents are prepared for timely vendor settlement.

Qualifications and Skills

• Experience: 5 to 8 years in technical production with deep knowledge of at least one core discipline (Audio, Video, or Lighting).

• Education: Minimally a Diploma in a technical production discipline.

• Technical Tools: Proficiency in Microsoft Office suite of programs (Teams, Word, Excel, Outlook) and project management platforms like Monday.com. Proficiency in Vectorworks and Autodesk AutoCAD is highly regarded.

• Soft Skills: Exceptional communication, a meticulous eye for detail, and the ability to lead multiple projects with minimal supervision.

• Requirements: Must be comfortable working irregular hours and weekends. A Class 3 License is preferred, and a willingness to travel for overseas projects is required.