Product Technical Executive (Automotive)

Company Overview

Volt Auto is Singapore's exclusive authorised dealer for the latest Electric Vehicles, providing distribution, retail, and after-sales services. As a trusted name in the industry, we are committed to delivering exceptional vehicles and quality sales & after-sales services.

Position Overview:

Reporting to the Product Manager, the Product Technical Executive will act as the bridge between Product, Sales, Aftersales and customer support by translating complex technical specifications into customer-facing value propositions. You will lead deep-dive technical discussions, diagnose sophisticated system-level issues and attend overseas technical training in view of becoming the highest level of technical authority for our automotive products.

Responsibilities:

• Acts as the subject matter expert for our automotive products and it's derivative (e.g. Battery Management Systems, ADAS controllers, In-Vehicle Infotainment, etc.)

• Translate customer requirements & feedback into detailed technical product requests for OEM's implementation

• Support sales and business development teams by delivering technical presentations, product demonstrations and technical deep-dives

• Serve as primary technical point of contact for key accounts during the development and launch phases

• Lead complex technical troubleshooting for issues escalated from the field or manufacturing.

• Coordinate with hardware, software, and systems engineering teams to implement corrective actions and preventative measures.

• Gather and synthesize Voice of the Customer (VOC) data to inform the product roadmap.

• Benchmark competitor products and emerging technologies (e.g., AI in autonomous driving, 800V architectures) to maintain competitive advantage.

• Manage technical documentation, including application notes, user manuals, and training materials.

• Develop and deliver advanced technical training for internal teams (sales, support, field service) and external partners.

Requirements:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Engineering or related disciplines

• Ideally having some working experience in the automotive business or product-related sectors

• Deep understanding of electric vehicle powertrain, software and related components

• Highly motivated team player with an open/growth mindset

• Having a strong analytical and debugging mindset are a must

• Ideally someone who is detailed oriented and possesses good communication skills

• Highly competent in MS Office (Word, Power Point, especially Excel)

• Possess a Valid Class 3 driving license