Product Specialist

Brief Summary

Join a dynamic team as a Product Specialist, where you will drive sales performance and foster strong customer relationships within assigned territories. This role offers an opportunity to contribute significantly to revenue growth and enhance customer satisfaction.

Responsibilities

• Serve as the Product Specialist within assigned territories to meet and exceed revenue targets. Develop and execute sales strategies while providing exceptional customer service. Maintain strong customer relationships, actively reporting their feedback to management. Conduct regular checks to ensure appropriate products are utilized for surgeries. Keep accurate records in the CRM system, documenting sales calls, meetings, and customer feedback. Carry out market research, providing insights on trends, competition, and pricing. Prepare and share weekly sales plans and reports. Manage consignment documentation and assist logistics in stock verification. Organize exhibitions, workshops, and training sessions for customers, including healthcare professionals. Oversee customer documentation and accounts receivable for hospitals within the assigned territory. Facilitate urgent deliveries of medical devices or products to hospitals, clinics, or patients as needed.

Requirements

• Degree or Diploma in Nursing. 2-3 years of experience in Sales, Marketing, or Customer Support. Certification from the Singapore Nursing Board is advantageous. Willingness to work after hours as needed for case coverage support. Ability to operate comfortably in surgical environments. Capacity to work independently while managing stress and pressure effectively.