Job Description

Role: Product Owner, Platforms & Digital UX

Location: Singapore

Chinese Speaker

Key Responsibilities

Product Strategy & Roadmap

• Define and communicate product vision, strategy, and roadmap aligned with business goals.
• Identify opportunities to enhance digital customer journeys, operational efficiency, and platform capabilities.
• Prioritize product initiatives based on business value, customer needs, risk, and regulatory requirements.

Product Backlog Management

• Own and manage the product backlog, ensuring priorities are clearly defined and aligned with strategic objectives.
• Create, refine, and prioritize user stories, epics, and acceptance criteria.
• Partner with business stakeholders to gather and clarify requirements.

Stakeholder & Cross-Functional Collaboration

• Work closely with Engineering, Operations, Marketing, UX/UI, and Business teams to deliver product initiatives.
• Facilitate discussions between technical and non-technical stakeholders.
• Provide regular project updates and recommendations to senior leadership.

Product Delivery & Testing

• Support Agile delivery teams throughout the product development lifecycle.
• Coordinate and participate in testing activities, including SIT, UAT, and production validation.
• Ensure successful deployment and adoption of product releases.
• Track key product metrics and identify opportunities for continuous improvement.

Process Improvement & Compliance

• Review and optimize existing business processes and customer journeys.
• Ensure solutions comply with regulatory, governance, and risk management requirements.
• Maintain comprehensive product and business documentation.

Required Experience

• 5–7 years of experience within Financial Services, Insurance, Wealth Management, or Digital Platforms.
• Proven experience delivering digital products, customer-facing platforms, or digital transformation initiatives.
• Strong stakeholder management and communication skills, with the ability to influence across multiple business functions.
• Experience working in fast-paced and evolving environments.
• Strong analytical, problem-solving, and decision-making capabilities.
• Self-motivated, adaptable, detail-oriented, and highly organized.
• Experience working with Agile delivery methodologies and cross-functional product teams.

Education & Skills

• Bachelor's or Master's Degree in Business, Information Technology, Computer Science, Engineering, or a related discipline.
• Agile certification (CSPO, SAFe PO/PM, Agile Scrum Certification) is an advantage.
• Hands-on experience with:
• JIRA
• Confluence
• Figma
• Product Backlog Management Tools
• User Story Mapping
• Agile/Scrum Frameworks
• Excellent presentation and stakeholder engagement skills.
• Strong understanding of digital customer experience (UX) principles.

Preferred Qualifications

• Experience within Life Insurance, Wealth Management, Banking, or Financial Services sectors.
• Exposure to Digital UX, Customer Journey Mapping, and Platform Modernization initiatives.
• Experience managing multiple concurrent projects and product releases.
• Knowledge of regulatory requirements and governance frameworks in Singapore's financial services industry.

If you are eager to contribute your IT skills to a respected company in the relevant sector, we encourage you to apply today!

Contact: Lily Tran (Lic No: R24123492/ EA no:18S9099)

Phone number: +65 64169807