Product Manager, Traffic & Content - Chatbot (2026 Graduate)

Shopee

Singapore

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Posted 17 hours ago
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Job Description

Job Description:

Own end-to-end product development of Chatbot features, driving ideation, impact analysis, priority definition, system design, and development while overseeing post-launch performance through data analysis for continuous improvements.
Collaborate with data science and engineering teams to develop advanced LLM solution models, predictive analytics, recommendation systems etc. to enhance chatbot effectiveness.
Effectively manage stakeholder expectations and project timelines by developing detailed product plans, proactively mitigating risks, and ensuring seamless collaboration and communication across cross-product teams, engineers, product ops, and analysts.
Work closely with business teams to develop features aligned with business goals, helping stakeholders understand the product, communicate its value, and define strategic priorities together.
Conduct comprehensive market research and competitor analysis to identify opportunities and gaps, applying tailored strategies to refine product positioning and performance, and preparing product proposals to drive informed decision-making.

Requirements:

Bachelor's degree or above in Computer Science, Math & Stats, Engineering, or a related applied quantitative field. Or experience in lieu.
Excellent problem solving and analytical skills.
Effectively communicate complex business/technical information with different audiences verbally or in writing.
Self-driven, positive attitude and team player.
Experience in using data science and machine learning to solve problems.

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 146556395

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