Product Manager Intern, MPID - Identity Verification

About The Team

Shopee's MPID Identity Verification (IV) team is looking for a Product Manager Intern interested in identity verification and digital products. You will contribute to capabilities such as identity document recognition and liveness detection, helping business teams deliver a secure and seamless identity verification experience.

With guidance from the team, you will work with business, engineering, algorithm, design, risk, and security teams, participating in the product lifecycle from requirements analysis and solution design to launch follow-up and post-launch evaluation.

Job Description

• Requirements analysis and problem definition: Assist in gathering business needs, user feedback, and issues in verification flows; clarify goals, scope, and priorities, and document requirements clearly.
• Product solution and experience design: Help design and improve workflows for identity verification capabilities such as document recognition and liveness detection; prepare product requirement documents, flowcharts, and prototypes.
• Cross-functional execution: Collaborate with engineering, algorithm, design, risk, and security teams to follow up on requirements reviews, development and testing, launch validation, and issue resolution.
• Data and feedback analysis: Organize process data, user feedback, and exception cases; help assess verification outcomes and experience issues, and recommend actionable improvements.
• Industry research and knowledge sharing: Track developments in identity verification, AI-related risks, and industry products; support competitive research, solution evaluation, and product documentation.
  
  

Requirements

• Education: Bachelor's or master's degree. All majors are welcome; backgrounds in computer science, information systems, data science, design, or related fields are a plus.
• Interest in product management: Interested in digital products and identity verification, and willing to understand user needs, business scenarios, and technical implementation.
• Logical and analytical skills: Strong logical reasoning and problem-solving abilities; able to draw clear conclusions from data and evidence. Familiarity with Excel or Google Sheets is a plus.
• Documentation and communication: Able to write clear requirements, map workflows, and explain issues accurately. Experience with prototyping or flowchart tools is a plus.
• Adaptability and ownership: Proactive and detail-oriented; able to learn new domains quickly, keep tasks on track, and raise risks promptly.
• Full-time interns preferred
• Part-time interns who can commit at least 3 working days a week are also welcome to apply