Product Manager

Role Summary

We are looking for a Product Manager to drive the development and continuous improvement of technology products that combine physical devices, software capabilities and operational workflows.

This role will work closely with business, operations and technology teams to translate user and operational needs into scalable product solutions. You will be involved across the product lifecycle, from requirements gathering and solution design through testing, implementation and ongoing optimisation.

The ideal candidate has experience managing products within a hardware-enabled technology environment and is comfortable working across both technical and commercial stakeholders.

Key Responsibilities

Own and drive product enhancements across hardware-enabled products and supporting digital platforms

Gather business and user requirements and translate them into clear product requirements and solutions

Work closely with Engineering, Operations, Customer Service, Sales and other stakeholders throughout the product lifecycle

Coordinate hardware and software integration requirements and ensure alignment across different product components

Drive product testing, UAT, pilot implementation and production rollouts

Identify opportunities to improve user experience, operational workflows and product efficiency

Manage product issues and feedback, prioritising enhancements together with relevant stakeholders

Monitor product adoption, usage and performance to identify opportunities for continuous improvement

Maintain product requirements, documentation and relevant operational materials

Support product implementation and alignment across different markets

Requirements

3-5+ years of Product Management or related product experience

Experience working with hardware-enabled technology products, smart devices, connected devices or integrated hardware/software solutions

Good understanding of how hardware products interact with software applications and backend systems

Experience managing requirements, product testing, implementation and ongoing enhancements

Strong stakeholder management skills with the ability to work across technical and business teams

Structured and analytical approach to problem solving

Comfortable working in a fast-paced and evolving environment

Good to Have

Experience in B2B technology, enterprise solutions, retail technology, fintech, IoT or other device-led technology environments

Exposure to Android-based or other smart device ecosystems

Experience with device integration and third-party hardware/software components

Experience supporting regional or multi-market product launches and implementations