Summary
We are seeking a talented and experienced Product Manager to lead our Digital Experience and E-Commerce initiatives at Scoot Pte Ltd. In this role, you will be responsible for driving the strategy, development, and optimization of our digital products and e-commerce platforms to enhance customer experience and drive business growth.
Responsibilities
Job Description
- Develop and execute product roadmaps for digital experience and e-commerce initiatives
- Collaborate with cross-functional teams to gather and analyze business requirements
- Create and maintain detailed product documentation, including wireframes and business requirements documents
- Manage the entire product lifecycle from conceptualization to launch and post-launch optimization
- Utilize data analytics tools like Google Analytics and data visualization such as Tableau to inform product decisions and measure performance
- Involved in user experience (UX) design efforts, working closely with UX designers and using tools like Figma and Miro
- Oversee content management systems (CMS) to ensure consistent and engaging digital experiences
- Manage vendor relationships and contracts related to digital products and e-commerce platforms
- Implement change management strategies to ensure smooth adoption of new digital initiatives
- Facilitate effective communication and resolve conflicts among stakeholders
- Continuously monitor industry trends and competitor activities to identify opportunities for innovation
Qualifications
- Bachelor's degree in Business, Computer Science, Information Systems or related field; MBA preferred
- 5+ years of experience in product management, preferably in digital experience or e-commerce
- Proficiency in product management tools and methodologies, including roadmapping and wireframing
- Strong analytical skills with experience using Google Analytics, Tableau, and Microsoft Excel
- Familiarity with UX design principles and tools like Figma and Miro
- Experience with content management systems (CMS) and e-commerce platforms
- Excellent project management and organizational skills
- Strong communication and interpersonal skills, with the ability to manage conflicts effectively
- Experience in vendor management and contract administration
- Critical thinking and problem-solving skills
- Adaptability and willingness to learn in a fast-paced environment
- Knowledge of change management principles and practices
Join our team at Scoot Pte Ltd and play a crucial role in shaping our digital future and driving e-commerce success!