Key Responsibilities
Product Management
- Organising and facilitating sprint planning sessions, retrospectives, and daily standups to ensure effective team coordination and continuous improvement throughout the development cycle.
- Supporting the team to create, prioritise, and maintain product backlogs with clear user stories that align with business objectives and user needs.
- Writing detailed tickets with comprehensive acceptance criteria, user stories, and technical requirements to provide clear guidance for development work.
- Participating and being involved in ticket grooming sessions to refine backlog items and ensure development readiness before sprint commencement.
- Collaborating with Product and Development teams to estimate effort and plan sprint capacity, ensuring realistic and achievable sprint goals.
- Supporting the Product and Development team by clarifying requirements and removing blockers to maintain smooth project progression and delivery timelines.
Quality Assurance & Testing:
- Define and document QA processes and testing criteria for product features
- Collaborate with QA teams to develop comprehensive test plans and test cases
- Conduct user acceptance testing (UAT) and coordinate stakeholder testing sessions
- Review and validate deliverables against acceptance criteria before release
- Ensure quality standards are maintained throughout the development lifecycle
- Identify and track defects, working with teams to prioritise and resolve issues
Stakeholder Management:
- Build strong relationships with internal and external stakeholders
- Present product updates and roadmaps to senior leadership
What You'll Bring
Technical & Experience Requirements:
- 5-7 years of experience in product management, project management, or business analysis roles
- Experience writing product specs and working with agile development teams
- Proven ability to manage complex projects with multiple stakeholders
- Strong background in business analysis and requirements gathering
- Experience with ticket creation, backlog management, and agile methodologies
- Comfortable with data analysis and user research
- Having experience working with Singapore Government / Public Sector projects/clients
Essential Qualities
- Strong communication and collaboration skills
- Ability to balance strategic thinking with hands-on execution
- Customer-obsessed with strong user empathy
- Data-driven decision-making approach
- Comfortable with ambiguity and rapid change
- Ability to influence without authority
- Strong prioritisation skills and resource management
- Organised, reliable, and proactive with strong attention to detail
- Open to feedback and growth, and eager to learn from senior team members
- Excellent stakeholder management and facilitation skills
Good to Have
- Understanding of product analytics (e.g. funnel, retention, user flows)
- Government sector experience
- Property registration or legal technology knowledge
- Familiarity with tools like Jira, Confluence, Figma
- Project management certifications (PMP, Agile, Scrum Master)
