Product Engineer

Role Summary

The System Software Engineer / PE is a hybrid engineering role responsible for system software governance, platform integration, and end-to-end quality, performance, and process excellence.

This role bridges hands-on technical execution (BIOS, firmware, OS, drivers) with quality and engineering functions, ensuring high-quality system software delivery across platforms and ODMs.

The engineer works cross-functionally with BIOS, EC, OS, driver teams, hardware, validation, ODMs, and suppliers to drive robust design, efficient development processes, and measurable quality outcomes.

Key Responsibilities

1. System Software Engineering

• Design, develop, integrate, and debug system software components, including:
• OS-level components and platform enabling drivers
• Hardware abstraction and system-level integrations
• Analyze system-level issues across hardware, firmware, OS, and drivers, and drive root-cause resolution.
• Collaborate with internal teams and ODM partners on design reviews and integration readiness.
• Support platform bring-up, feature enablement, and sustaining activities across multiple product generations.
• Ensure compliance with HP system software standards, security requirements, and release criteria.

2. Product Engineering (PE)

• Define, optimize, and enforce end-to-end system software development and release processes across projects.
• Drive process standardization, documentation, and governance to improve predictability, efficiency, and quality.
• Lead process gap analysis and corrective actions for recurring issues (e.g. late defects, rework, integration escapes).
• Partner with validation, SIT, and ODM teams to ensure clear ownership, entry/exit criteria, and quality gates.
• Enable scalable execution by translating complex requirements into repeatable workflows and checklists.

3. Cross-Functional & ODM Collaboration

• Act as a technical interface between HP engineering teams and ODM partners.
• Lead technical discussions, issue triage, and joint debug sessions across time zones.
• Provide clear, data-driven communication on status, risks, and mitigation plans to stakeholders.

Qualifications

Education & Experience

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, Computer Engineering, or equivalent.
• Typically 4–8+ years of experience in system software, firmware, OS, or platform engineering roles.

Technical Skills

• Strong understanding of system software architecture and platform integration.
• Hands-on experience with one or more:
• Windows or Linux OS internals
• Device drivers or hardware-enabling software
• Solid debugging skills across hardware–firmware–OS boundaries.
• Knowledge of industry interfaces and protocols (e.g. PCIe, USB, I2C) is a plus.

Process & Soft Skills

• Strong analytical and problem-solving mindset with a process-driven approach.
• Ability to work independently and lead initiatives with minimal supervision.
• Excellent communication skills; able to influence across engineering, validation, and ODM teams.
• Comfortable operating in global, cross-site, and cross-functional environments.