System Software Engineer / Product Engineer

Role Summary

The System Software Engineer / PE is a hybrid engineering role responsible for system software governance, platform integration, and end-to-end quality, performance, and process excellence.

This role bridges hands-on technical execution (BIOS, firmware, OS, drivers) with quality and engineering functions, ensuring high-quality system software delivery across platforms and ODMs.

The engineer works cross-functionally with BIOS, EC, OS, driver teams, hardware, validation, ODMs, and suppliers to drive robust design, efficient development processes, and measurable quality outcomes.

Key Responsibilities

1. System Software Engineering

Design, develop, integrate, and debug system software components, including:OS-level components and platform enabling drivers

Hardware abstraction and system-level integrations

Analyze system-level issues across hardware, firmware, OS, and drivers, and drive root-cause resolution.

Collaborate with internal teams and ODM partners on design reviews and integration readiness.

Support platform bring-up, feature enablement, and sustaining activities across multiple product generations.

Ensure compliance with system software standards, security requirements, and release criteria.

2. Product Engineering (PE)

Define, optimize, and enforce end-to-end system software development and release processes across projects.

Drive process standardization, documentation, and governance to improve predictability, efficiency, and quality.

Lead process gap analysis and corrective actions for recurring issues (e.g. late defects, rework, integration escapes).

Partner with validation, SIT, and ODM teams to ensure clear ownership, entry/exit criteria, and quality gates.

Enable scalable execution by translating complex requirements into repeatable workflows and checklists.

3. Cross-Functional & ODM Collaboration

Act as a technical interface between engineering teams and ODM partners.

Lead technical discussions, issue triage, and joint debug sessions across time zones.

Provide clear, data-driven communication on status, risks, and mitigation plans to stakeholders.

Qualifications

Education & Experience

Bachelor's or Master's degree in Computer Science, Electrical Engineering, Computer Engineering, or equivalent.

Typically 4-8+ years of experience in system software, firmware, OS, or platform engineering roles.

Technical Skills

Strong understanding of system software architecture and platform integration.Hands-on experience with one or more:Windows or Linux OS internals

Device drivers or hardware-enabling software

Solid debugging skills across hardware-firmware-OS boundaries.

Knowledge of industry interfaces and protocols (e.g. PCIe, USB, I2C) is a plus.

Process & Soft Skills

Strong analytical and problem-solving mindset with a process-driven approach.

Ability to work independently and lead initiatives with minimal supervision.

Excellent communication skills able to influence across engineering, validation, and ODM teams.

Comfortable operating in global, cross-site, and cross-functional environments