Product Designer

About This Role

At GetGo, our vision is to build a world where everyone can move around freely and sustainably. As we continue to expand our geographic reach and champion sustainability, we are looking for those ready to join us on a ride in creating a meaningful future of mobility.

The Product Designer is a critical role that shapes the end-to-end user experience through interaction design, visual craft, and systems thinking to create intuitive, scalable interfaces that empower our community with the freedom to drive.

How You Will Make An Impact

• Manage the design process for assigned journeys within the GetGo Group, ensuring design quality aligns with defined product objectives, usability standards, and business outcomes.
• Conduct and analyse user research and usability testing to gather insights, using qualitative data to iterate on designs for improved user outcomes.
• Drive experience improvements by identifying friction points within user flows and proposing design-led solutions grounded in user needs and product context.
• Clearly articulate complex design rationale and UX logic to cross-functional stakeholders, ensuring alignment across Product and Engineering teams.
• Collaborate effectively with UX writers, Product Managers, Engineers, to ensure design intent, content, and technical feasibility are aligned and implemented seamlessly.
• Lead the development and maintenance of our shared design system, ensuring visual and functional consistency across all digital touchpoints within the GetGo Group.
• Apply organizational AI tools and workflows to support design exploration, prototyping, and execution across your assigned journeys, increasing the efficiency and quality of your day-to-day design output.
  
  

What Makes You A Great Fit

• Strong understanding of user-centred design principles, interaction design, and visual fundamentals, backed by a portfolio of web or mobile projects demonstrating how your work improved usability or product outcomes.
• Highly proficient in Figma and familiarity with modern design tools, with curiosity about leveraging AI-assisted tools to improve design quality, efficiency, and consistency.
• Ability to identify anomalies in user behaviour and translate research findings into actionable design improvements.
• Practical knowledge of accessibility standards and inclusive design practices, ensuring our mobility ecosystem is usable for all users.
• Ability to convey complex information and ideas professionally to diverse team members and stakeholders.
• Strong personal alignment with our GetGo Values: Driven by Purpose; Stay Curious and Humble; Collaborate with Empathy; Make it Better; Get It Going!