Process & Systems Engineer (Additive Manufacturing)

Job Summary

We are looking for a proactive and analytical Systems Engineer to oversee our additive manufacturing operations and technical infrastructure. In this role, you will bridge hands-on machine/process execution with strategic operational improvements. You will supervise a team of technicians and engineers, dive deep into our end-to-end 3D printing workflows (hardware, slicer software, material handling, and post-processing), identify production bottlenecks or quality gaps, and present data-driven optimization proposals to higher management.

Key Responsibilities & Duties

1. System & Production Process Optimization

• Conduct comprehensive evaluations of our 3D printing hardware (FDM/SLA), slicing parameters, post-processing steps, and material handling workflows.

• Identify production bottlenecks, machine downtime trends, print yield inefficiencies, and quality control vulnerabilities across the shop floor.

• Research cutting-edge additive manufacturing technologies, high-performance materials, automation tools, and industry standards to optimize production throughput and part quality.

2. Project Leadership & Team Supervision

• Lead, mentor, and supervise a team of 3D printing technicians, CAD operators, and junior engineers across daily production runs and technical projects.

• Translate client requirements and engineering specs into optimized print setup plans, allocating personnel capacity, setting lead-time milestones, and maintaining strict quality standards.

• Drive troubleshooting protocols for print failures, machine calibration issues, or material defects, while providing ongoing technical guidance to the team.

3. Strategic Advisory & Management Reporting

• Formulate well-documented improvement proposals, cost-benefit analyses, and ROI projections for equipment upgrades, new machinery acquisition, or workflow automation.

• Present actionable recommendations, equipment maintenance insights, and project status reports clearly to higher management.

• Collaborate with management on long-term technology roadmaps, capacity planning, and operational risk management.

4. Technical Implementation & Quality Assurance

• Oversee preventive maintenance programs, machine calibrations, firmware/software integrations, and custom hardware modifications.

• Standardize Operating Procedures (SOPs) for print prep, slice setup, post-processing (surface finishing, heat treatment, curing), and quality inspection.

Qualifications & Requirements

• Education: Diploma/ degree in Mechanical Engineering, Mechatronics, Systems Engineering, Materials Science, or a related field.

• Experience:

  • 3+ years of hands-on experience in 3D printing/additive manufacturing operations, CAD/CAM systems, or industrial production environments.

  • Demonstrated experience in supervising project teams or leading shop-floor technicians.

• Technical Skills:

  • In-depth understanding of 3D printing technologies (FDM, SLA, SLS, or Metal), engineering filaments/resins/powders, and post-processing techniques.

  • Proficiency in slicing software (e.g., Bambu Studio, Cura, PrusaSlicer, Simplify3D) and CAD tools (e.g., Onshape, SolidWorks, Fusion 360).

  • Root-cause failure analysis, and quality management knowledge.

• Soft Skills:

  • Strong leadership, delegation, and team mentoring capabilities.

  • Excellent communication skills, with the ability to summarize complex technical metrics into clear business proposals for management.