Principal Security Services Architect

The Principal Security Services Architect is a highly skilled subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of complex to highly complex Managed Services solutions across the Security technology domains.

This role is responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models.

The Principal Security Services Architect applies both solution design and sales skills to engage and help close opportunities with decision-makers.

This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes.

In some instances, the Principal Security Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals.

Key Responsibilities:

• Designs complex managed service solutions to meet client requirements by integrating technology and service design across the Security domains.

• Leads the design of the Managed Service offering, interfacing with the platform delivery team.

• Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market

• Accountable for the service design deliverables of the solution and interfacing with the offer development, research and development and delivery organization and partners to ensure supportability.

• Leads the validation processes by obtaining sign-off from technical, service and costing stakeholders.

• Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk.

• Maps the client's requirements against proposed set of service elements and architectures and leads the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices).

• Develops and executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents and costing based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, technology).

• Supports the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using excellent ability to discover and analyze the client's current architecture, platforms and operating models.

• Shares client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future.

• Provides coaching, mentoring and also leads and acts as advisor and decision maker in service design situations.

• Provides expertise and support to the sales teams to have a commercial model discussion with the client.

• Identifies all service costs and populating cost models accurately to ensure a full visibility of costs related to the delivery of the service over the contract term.

• Designs and gets sign-off from relevant stakeholders on the solution design that will form part of the commercial model.

• Accountable for vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition.

Knowledge and Attributes:

• Extended knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models.

• Ability to work with costing models in partnership with sales and finance stakeholders.

• Extended proficiency in Security Managed Services with strong knowledge of relevant platforms and services, such as network security, cloud security, endpoint security, identity and access management (IAM), and DATA protection.

• Ability to communicate potential improvements and value of our solutions to all levels of stakeholders, including C-suite decision-makers.

• Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in.

• Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization.

• Up to date knowledge on emerging trends in technology, Managed Services Integration, Security, etc.

• Analytical abilities to discover and analyze all input and DATA.

• Passion for staying abreast of related industry trends and best practices.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information technology/systems or a related field.

• Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics preferred.

• Scaled Agile certification or equivalent is desirable.

• Additional technology / vendor certifications are desirable.

Required experience:

• Extended demonstrated experience designing security managed services solutions to large enterprise accounts.

• Extended demonstrated experience structuring large, multi-year profitable contracts.

• Extended solution planning and deal shaping technical specialist experience, with the ability to create compelling value propositions as part of the solution design.

• Extended demonstrated experience working in an environment with global delivery and in multiple geographies and industries.

• Extended demonstrated experience in designing and implementing security solutions, preferably in a managed security services environment.