Principal Consultant

Responsibilities:

. Manage/Own P1/P2 incidents and problems end to end.

. Assist troubleshoot and resolving incidents and problems on supported application.

. Monitor and maintain system health and performance.

. Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).

. Improve our monitoring and alerting tools to be more proactive on incident resolution and prevention.

. Liaises with upstream and downstream systems support teams as appropriate.

Requirements:

. 5 to 15 years experience of experience preferred

. Proficient in SQL, Python (nice to have)

. Good business knowledge of Rates, FX and Credit business and other fixed income products.

. ITIL basic knowledge or understanding between incident tickets and problem tickets