Responsibilities
PMO & Project Delivery Support
- Provide end-to-end PMO support across KYC projects, including planning, tracking, reporting, and governance.
- Track project milestones, deliverables, dependencies, risks, and issues across multiple workstreams.
- Maintain and update project plans, RAID logs, action trackers, and status dashboards.
- Prepare and deliver regular project status reports for users, steering committees, and senior management.
- Support project governance activities, including meeting coordination, minutes, decision logs, and follow-ups.
- Escalate risks and issues proactively with clear impact analysis and mitigation recommendations.
Stakeholder & Coordination Management
- Act as a central coordination point between Business, IT, Operations, Compliance, and external vendors.
- Support alignment across multiple projects running in parallel (ongoing, new site, and Phase 2 initiatives).
- Handle ad-hoc requests from stakeholders and management in a structured and responsive manner.
Business Analysis & Domain Support
- Support KYC-related business analysis activities where required.
- Engage business users to understand KYC operational processes, regulatory requirements, and system impacts.
- Assist in requirements clarification, documentation, and traceability (as applicable).
- Support UAT preparation, execution tracking, and issue management related to KYC initiatives.
- Provide domain input on KYC topics to support delivery decisions and stakeholder discussions.
Optional Responsibilities (Depending on Project Needs)
- Support process reviews and identify opportunities for operational or system improvements.
- Assist in documentation such as BRDs, functional specifications, or user stories when required.
- Support audit, compliance, and regulatory review activities related to KYC projects.
Requirements:
Experience & Core Skills
- Minimum 5 years of experience in PMO, project management, project delivery, or business analysis roles within the banking domain.
- Strong experience supporting IT or regulatory-driven projects in a banking environment.
- Proven ability to manage project tracking, reporting, and governance activities.
- Strong analytical and problem-solving skills with high attention to detail.
- Excellent communication and stakeholder management skills.
- Ability to work effectively in a fast-paced, multi-project environment.
Domain Knowledge
- Strong knowledge of KYC / AML processes, including: Customer Due Diligence (CDD / EDD)Risk assessment and risk mitigation, Suspicious Transaction Monitoring and Reporting, Correspondent Banking and Wire Transfers Compliance, audit, and regulatory policies
- Hands-on experience working with AML/KYC teams or systems in a bank.
Additional Strengths (Optional)
- Experience working with Japanese banks or global banking institutions.
- Familiarity with project management and tracking tools (e.g. JIRA, Confluence, Zephyr, MS Project).
- Degree/Diploma in IT, Computer Science, Business, or related disciplines.
Personal Attributes
- Highly organised, structured, and delivery-focused.
- Proactive, dependable, and able to work independently with minimal supervision.
- Comfortable handling pressure, changing priorities, and tight timelines.
- Strong sense of ownership and accountability.
If you are keen, please email your updated resume to [Confidential Information]
EA License no.14C7275/Registration no. R1434860
Please take note that only shortlisted candidate will be contacted. Thank you
