Premier Customer Care Specialist

Premier Customer Management, Basic Process Onboarding, Business Reviews, Customer Support Readiness & Training, Customers Requirement Gathering Process, Design and Deliver Customized/Tailor Made Solutions, Driving Customer Quality, Escalated Issue Resolution, Issue Resolution, Oversee All Representative Activities (including Coaching & Monitoring), Relationship Management, Revenue Achievement/Growth, Run and Provide Customized Reporting, SOP Development, Specialty Product Support, Tracking & Monitoring Solutions (including Prevention)

Education: Bachelor's degree or equivalent
Experience: Four (4) years of customer contact experience