Pre-Sales Engineer

DUTIES AND RESPONSIBILITIES | About the role

This role will report to the Senior Country Engineering Manager

As the Senior Pre- Sales Engineer, you will:

• Lead pre-sales technical engagements for strategic customers and partners across cybersecurity, network, cloud, and security operations solutions.

• Act as a trusted technical advisor to customers by understanding business objectives, security requirements, infrastructure challenges, and transformation priorities.

• Design end-to-end solution architectures and translate customer requirements into practical, scalable, and commercially viable proposals.

• Collaborate closely with Sales, Business Development, Vendor, and Post Sales teams to develop solution strategies, account plans, and go-to-market initiatives.

• Lead complex demonstrations, solution workshops, proof-of-concepts, technical validations, and architecture discussions for enterprise customers.

• Own technical responses for RFI/RFP/RFQ submissions, including solution design, compliance mapping, architecture diagrams, bill of materials input, and clarification responses.

• Provide technical leadership and guidance to junior Solution Architects, Presales Engineers, and partner technical teams.

• Develop reusable solution playbooks, reference architectures, demo environments, and technical enablement materials to improve sales execution and delivery readiness.

• Work with vendors to stay updated on product roadmaps, emerging technologies, competitive positioning, and solution differentiation.

• Support partner and internal enablement sessions by delivering technical training, solution updates, and best-practice sharing.

• Identify opportunities to increase services attach, solution adoption, and customer value through advisory, implementation, managed services, and support offerings.

• Build and maintain strong relationships with customers, partners, vendors, and internal stakeholders at both technical and management levels.

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Senior Pre- Sales Engineer :

• Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering, Information Technology, or a related discipline.

• Minimum 6 to 8 years of relevant experience in presales, solution architecture, consulting, implementation, or technical advisory roles within the cybersecurity or IT infrastructure industry.

• Strong understanding of cybersecurity technologies such as network security, endpoint security, cloud security, identity security, email security, web security, vulnerability management, data protection, and security operations

• Relevant industry or technical certifications such as CISSP, CISM, CCNP Security, CCIE Security, CEH, AWS/Azure security certifications, Palo Alto Networks, Fortinet, Check Point, CrowdStrike, Microsoft Security, or other vendor certifications will be advantageous.

• Experience working with enterprise customers, government agencies, system integrators, managed security service providers, or channel partners is preferred.

• Hands-on exposure to security software and platform solutions such as firewall, SASE, endpoint detection and response, SIEM/SOAR, cloud security, vulnerability management, data protection, identity security, and compliance solutions will be an added advantage.

• Experience mentoring engineers, building solution frameworks, or supporting regional technical initiatives will be highly valued.

• Proven ability to design solution architectures, prepare technical proposals, conduct technical presentations, and communicate value propositions to customers and partners.

• Experience leading enterprise-level proof-of-concepts, solution demonstrations, technical workshops, and customer discovery sessions.

• Good knowledge of network infrastructure, cloud platforms, Windows/Linux environments, virtualisation, and security architecture principles.

• Ability to engage effectively with technical teams, business stakeholders, senior management, customers, partners, and vendors.

• Strong written and spoken communication skills in English, with the ability to simplify complex technical concepts for different audiences.

• Commercial awareness and sound judgment in positioning solutions, scoping requirements, managing customer expectations, and supporting deal closure.

• Self-motivated, customer-focused, and able to work independently while collaborating across multiple teams and stakeholders.