Role Overview:
As a Policy Specialist, you will independently deliver end-to-end policy launches and cross-functional projects as a key contributor. You will act as a policy project lead — developing, launching, and implementing policies across various business and product domains. You'll independently devise creative solutions to policy challenges, influence across teams to align resources and direction, and serve as a subject-matter specialist shaping long-term
Key Responsibilities:
- Establish, manage, and implement global product policy and standards with a strong regional focus, incorporating local cultural context and community understanding across product platforms.
- Collaborate with stakeholders and vendors across teams to develop and implement product policies and standards for a diverse range of products.
- Participate in investigations and respond to external inquiries — reviewing, processing, and responding to requests and real-world investigations involving users.
- Independently manage and resolve high-impact, cross-product policy escalations.
- Identify, prioritize, and craft responses to current and emerging policy issues, assessing potential business and user impact.
- Work cross-functionally to develop and launch products, features, and processes that promote user trust and uphold policy standards.
- Conduct strategic analysis across the enforcement pipeline — identifying, evaluating, and recommending ways to optimize human review performance and policy development, with minimal guidance.
- Drive data-informed decisions to enhance policies and strengthen enforcement posture.
Minimum Qualifications:
- 5+ years of experience in policy, legal, Trust & Safety, or technology environments.
- Strong community knowledge and understanding of regulatory processes.
- Excellent communication and logical/analytical thinking skills.
- Demonstrated crisis management capability.
- Strong stakeholder relations and influencing skills.
- Solid grounding in policy fundamentals.
Preferred/Additional Skills:
- Advanced proficiency in data analytics & modeling.
- Proficiency in operations improvement.
