Policy Servicing Associate - Insurance Operations [Contract]

Our client, a leading direct insurer, is seeking a meticulous and proactive Associate to join their Policy Servicing team on a contract until 31 Dec 2025. This is a fantastic opportunity for someone with a keen eye for detail and a passion for operational excellence to contribute to a high-performing direct insurer.

You will be

• Handling operations and administrative tasks, including processing customer requests and managing internal communications
• Ensuring smooth execution of policy servicing processes in full compliance with regulatory standards and service level agreements
• Conducting quality checks on transactions and providing feedback to improve accuracy and reduce error rates
• Supporting ad hoc projects and participating in user testing when required

You will need

• A Diploma in Insurance, Business, or equivalent professional qualifications
• 12 years of experience in operations or administrative roles, ideally in Insurance
• Strong time management and attention to detail, with a commitment to delivering quality work
• Excellent interpersonal and customer service skills

If you fit the requirements and it is the right role for you, apply now or send me your CV at [Confidential Information].

Only one slot remaining Once the right person is shortlisted, the position will be closed.