Job Responsibilities
- Operational Support & Reporting
- Supports daytoday project operations, ensuring smooth coordination across teams.
- Prepares and maintains operational reports (e.g., headcount, allocation, compliance, timesheet tracking).
- Handles contractrelated documentation such as SOW/WO reviews, memo preparation, and approval routing.
- Manages budget approval workflows (e.g., eMemo) and ensures accuracy before submission.
- Tracks mandatory training status and ensures compliance across resources.
- Monitors key operational metrics and flags issues for timely resolution.
- Digital Workplace & Vendor Management
- Coordinates onboarding and offboarding, ensuring resources have required system access, seats, and equipment.
- Oversees seat planning, asset distribution, and workplace readiness.
- Tracks and follows up on supplierrelated items such as aging purchase orders.
- Supports subcontractorrelated requests, including exception approval processing.
- Ensures vendor documentation, allocations, and records are updated in relevant systems.
- Works with internal teams to maintain a smooth digital workplace experience for project resources.
- Key Deliverables
- Accurate and timely submission of SOWs, WOs, and supporting memos.
- Clean, errorfree budget approval requests (e.g., eMemo) and ontime processing.
- Uptodate headcount, allocation, delinquency, and operational reports.
- Smooth onboarding/offboarding experience with complete seat and asset management.
- Updated PPM allocations, timesheet tracking, and resource compliance records.
- Clear documentation and adherence to operational processes and governance standards.
- Timely escalation and follow-through on supplier PO aging and vendorrelated issues.
- Organized and wellmaintained SOPs, trackers, and PMO documentation.
- Core Skills & Competencies
- Contract & Budget approval support: SOW/WO validation, eMemo submission support and coordination, L2 approval coordination.
- Resource enablement and workplace management: Onboarding/offboarding coordination, PPM allocation management, training compliance tracking, seat & asset oversight.
- Operational Reporting: Headcount reporting, PPM reporting.
- Vendor & Procurement Support: Supplier PO aging management, subcontractor exception handling, procurement workflow coordination.
- Documentation & Quality Assurance: SOP adherence/governance, data accuracy checks, eMemo QA, process standardization.
- Stakeholder Communication: Collaboration with delivery teams, suppliers, budget owners, and cross-functional partners; issue escalation and resolution.
- Process & Workflow Optimization: SOP creation, standardization, continuous improvement.
- Systems & Tools Proficiency: PPM systems, Workday contingent management, Excel (advanced), Jira, SharePoint/Confluence
- At least 3-5 years relevant experience preferably in a Finance Institution.
Job Requirements
- 3 to 5 years in PMO support roles within banking/finance Institution or large enterprise environments.
- Experience in end-to-end contract management, including onboarding, renewals, vendor lifecycle management and performance tracking.
- Experience in enforcing SOW/WO guideline/process compliance
- Understanding of procurement process/workflows, contract compliance requirements, and thirdparty risk considerations.
- Proficiency in Power BI, advanced Excel (pivot tables, formulas, macros), and collaboration tools such as Jira, SharePoint, and Confluence.
- Experience automating recurring reports, maintaining data accuracy, and improving reporting efficiency.
- Proven ability to work with crossfunctional teams, handle multiple priorities, and follow structured governance and approval processes.
About CLPS RiDiK
RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.
We will review applications on a rolling basis until 15 Feb 2026, and early submissions are encouraged. Please note that only shortlisted candidates will be contacted. Thank you for your understanding.
