PMO Analyst

Responsibilities:

• Lead and engage the Retail Change Management (RCM) team in preparing and submitting Change Requests (CRs).

• Review and validate CR submissions in alignment with System Development Methodology (SDM) governance standards.

• Monitor CR capacity against quarterly release budgets and ensure alignment with planning.

• Track and report CR progress to ensure timely delivery within business timelines and release calendars.

• Facilitate and conduct Delivery Steering Committee meetings across Southeast Asia markets to provide CR updates and drive alignment.

• Collaborate with cross-functional stakeholders to manage the end-to-end CR lifecycle, ensuring the CR backlog is accurately maintained.

• Participate in CR discussions with business and technology teams, proactively identifying risks and defining mitigation plans and next steps.

Requirement:

• Minimum 5–7 years of experience in business and information technology, with a strong sense of commitment and stakeholder sensitivity.

• Solid domain knowledge in Retail Banking, including Cards, Deposits, and Secured Loans.

• Experience in Project & Release Management such as Confluence, PPM

• Experience in Business Analysis & Documentation (BRD, FSD, Process mapping & Gap analysis)

• Strong understanding of business needs and the ability to build trust and rapport with stakeholders.

• Excellent interpersonal and communication skills, with the ability to simplify complex topics and deliver engaging presentations.

• Strong business acumen with the ability to translate complex requirements into actionable technology concepts, working closely with Domain SMEs and business teams.

• Good understanding of the consumer banking landscape, including products, functional teams, services, and operations.

• Skilled in influencing and negotiating in environments with indirect control over resources.

Best regards,

Kshama Warange

EA License Number: 23C2060 | EA Registration ID: R26161060

Quess Selection & Services, Singapore

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This is in partnership with the Employment andEmployability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore's PDPA and e2i's PDPA.