Deliver essential enterprise-level infrastructure services (network, servers, backup systems, desktop) to Public Service agencies and non-Government entities.
Handle and manage data centre and server room operations through effective management of network infrastructure and vital components to maintain service continuity.
Execute new initiatives and enhancements that result in innovative use of network and server technologies.
Collaborate with team leaders and outsourced service providers to plan, manage, and deliver infrastructure service projects that enhance service delivery and user satisfaction.
Work with Central ICT Infra capability centres to design and best-fit infrastructure solutions considering existing and future needs.
Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.
Manage full procurement cycle, from preparing budgets and specifications for the various procurement approaches to vendor selection and invoice verification.
Develop budget forecast and track expenditure utilisation.
Act as Point-of-Contact of Infrastructure team for new projects and initiatives.
Manage infrastructure services for application systems through close collaboration with Applications Service Consultants, users and vendors.
Support Architecture Review and Governance processes with understanding of systems operations environment to ensure sustainable operations and meet resiliency requirements.
Perform any other duties as may be assigned by the Head of IT or CIO.
Requirements
Bachelor's degree in computer science, Computer Engineering, Electronics Engineering, Information Technology, or equivalent qualification.
3-5 years of relevant experience in designing, deploying, and managing enterprise-level ICT infrastructure services.
Good technical knowledge of network and server technologies, complemented by expertise in supporting areas such as infrastructure security.
Proven experience in ICT Infrastructure management with proficiency in data centre operations, vendor management, networking, and infrastructure concepts.
Prior experience or knowledge of Singapore government IT infrastructure and processes would be beneficial.
Proactive and dedicated professional with a meticulous, organised, and resourceful approach to work.
