Pilates Studio Coordinator - Part Time

Job description

We are looking for a dedicated and organized Pilates Studio Coordinator to join our team on a part-time basis. The ideal candidate will provide exceptional client service and administrative support to ensure the smooth operation of our studio. This role requires strong communication skills, attention to detail, and a passion for delivering excellent customer experiences.

Responsibilities:

General Administrative Duties:

• Manage phone calls, emails, and other forms of written correspondence.

• Handle day-to-day transactions and address client queries related to billing and accounts.

• Maintain high service standards and client satisfaction to build strong relationships with clients.

• Receive and manage mail, faxes, and courier services.

• Oversee the purchasing of office supplies and ensure studio operations run smoothly.

• Register new clients and update the client database accurately.

• Act as a liaison between clients and staff regarding scheduling and appointment tracking.

Sales & Inventory Management:

• Ensure that the retail area is well-stocked and organized.

• Receive stock and deliveries while managing inventory efficiently.

• Assist in selling and promoting studio products and services.

Requirements:

• Previous experience as a client service representative or in an administrative role.

• Strong communication and interpersonal skills.

• Customer-oriented mindset with critical thinking abilities to respond effectively to different needs.

• Strong time management skills and ability to multitask.

• Interest in fitness, particularly Pilates, is a plus.

• Availability to commit to at least 15 hours per week.