Responsibilities
Team Introduction The Physical Security department is responsible for the overall security of the Company's people, assets, operations and reputation. The department establishes and maintains security policies, procedures and standards, along with human and technical measures, employee awareness, alarm and incident response, etc., to safeguard the Company's interests worldwide. Responsibilities - Lead and manage the delivery of physical security operations across multiple sites in multiple cities, including the deployment of site security teams. - Contribute to the development and improvement of physical security policies, procedures and standards, and maintain site risk assessment documentation. - Plan and implement physical security onboarding and training of security teams to ensure consistent and professional service delivery. - Manage guarding vendors. Drive high quality operational performance in line with service level agreements (SLAs) and administer invoices and purchase requisitions/orders. - Handle physical security incidents, including incident reporting and after action reviews, and where necessary, conduct or assist with internal investigations. - Maintain site emergency response plans covering response protocols for medical, fire, and other workplace emergencies. - Implement the regional emergency response team programme, including recruitment, training, and drills. - Support office projects, including the security design of office space. - Operationalise the event security programme, including conducting venue risk assessments and providing on-site support.
Qualifications
Minimum Qualifications - 5 years of experience in corporate security, with at least 2 years in a security management role. - Experience managing security operations across multiple sites with a track record of high performance and increasing responsibilities. - Operational familiarity with physical access control systems, video management systems, life safety systems and visitor management systems. - Excellent oral and written ability with strong stakeholder management skills. - Sound problem-solving skills and comfortable working under pressure and delivering within tight timelines. - Ability to travel to other offices, sometimes at short notice respond to emergencies after-hours and to work nights, weekends, and/or holidays as operational needs require. Preferred Qualifications - Experience supporting new office security deliverables (e.g., conducting risk assessments, high level design of access control, CCTV and other technical security controls). - Experience participating in guarding RFPs and supervising contract personnel, including hiring, training, developing, and managing performance. - Skilled operator, comfortable dealing with a variety of acute incidents. - Experience supporting business events (e.g., venue risk assessments). - Undergraduate/Master's degree in a related field is advantageous. - Relevant industry certification, e.g., CPP, CSMP. - Ability to update and maintain robust site documentation including checklists, post orders, and standard operating procedures.
